×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

7975 call quality issue

Unanswered Question

hi all


i am having issues with call quality. no other phones are having issues. i have checked cmr and record shows no jitter. i have checked the stream1 on the phone and max jitter is 18. do you guys think its related to firmware. can anyone suggest me what else i should be looking like traces etc that would be very helpful.


cucm 6.1

gateway h.323.



thanks

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Vipul Jindal Mon, 02/27/2012 - 09:17
User Badges:
  • Cisco Employee,

for voice quality issues, traces are of no help.


in traces u can check the signallg, for voice quality related issue, you need to collect the packet capture.



thanks,

Vipul Jindal

Actions

This Discussion