CIUS - How do you???

Answered Question
Feb 24th, 2012

Trying to do some things on CUCM 8.6.2a with CIUS tablets.  Can't find documentation on how to do the following things:

1.  While on a video call, how to you get the CIUS tablet to switch over and use the REAR camera on the call (i.e. how to switch between cameras while on a call)?

2.  How do you access things that would be controlled via softkey functions normally (like MeetMe)?

TIA

Cliff

I have this problem too.
0 votes
Correct Answer by gnanem about 2 years 1 month ago

Hi,

Switch camera when an active call is not possible. The following enhancement defect is opened:CSCtq23002    Support to switch between front and back cameras during active video call. And Meetme is not a supported feature on the CIUS. Pls refer the datasheet for supported feature for CIUS.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq23002

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7290/ps11156/data_sheet_c78-609507.html

Supports Docs:

http://www.cisco.com/en/US/partner/products/ps11156/tsd_products_support_general_information.html

Regards,

Gnaneswaran.

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Correct Answer
gnanem Fri, 02/24/2012 - 10:23

Hi,

Switch camera when an active call is not possible. The following enhancement defect is opened:CSCtq23002    Support to switch between front and back cameras during active video call. And Meetme is not a supported feature on the CIUS. Pls refer the datasheet for supported feature for CIUS.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq23002

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7290/ps11156/data_sheet_c78-609507.html

Supports Docs:

http://www.cisco.com/en/US/partner/products/ps11156/tsd_products_support_general_information.html

Regards,

Gnaneswaran.

-Pls rate helpful posts.

cmcglamry Fri, 02/24/2012 - 10:45

Is there any way to have CIUS use the rear camera for a video call at all...even if it's for the entire call?

afmmanicke Fri, 02/24/2012 - 11:25

Maybe I'm thinking a little outside the box here, but you could set up a mirror on the front side of the CIUS and then, with the right angle, you could stand behind the CIUS and be visable on the front camera...

cmcglamry Fri, 02/24/2012 - 11:40

Ok....you could do that.

1.  It's a cludge

2.  Suggesting that to a customer just sounds like a bad idea.

The reason customers want this is so that they can call someone and SHOW them something.  In a factory environment, that's not flying very well. 

cmcglamry Fri, 02/24/2012 - 10:49

That bug id isn't viewable by non Cisco employees.  Can you provide any summary of what it says/disposition?

gnanem Fri, 02/24/2012 - 11:08

Hi,

This Bug is raised for to Support  switch between front and back cameras during active video call and currently this feature is not supported.Hopes this will help.

Regards,

Gnaneswaran.

-pls rate helpful posts.

cmcglamry Fri, 02/24/2012 - 11:10

Understand.

Is there anything in there about when it might be available?

gapande Mon, 04/09/2012 - 22:59

As per the present plan, this issue will be fixed in CIUS firmware version 9.2.4. As of now Cisco had released 9.2.3 which is available here . You might want to watch out the space for 9.2.4 which will be released soon.

HTH

GP.

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Posted February 24, 2012 at 9:46 AM
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