WVC210 Remote viewing?

Unanswered Question
Feb 24th, 2012

Hi Everyone,

I just bought a WVC210 wireless IP PTZ camera and I am having a hell of a time trying to view it remotely.

For a router I have a Cradlepoint MBR-1200

I have read online to try and achieve this but no avail.

Any help is greatly appreciated.

Thanks

Mike

I have this problem too.
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emoyers Fri, 02/24/2012 - 11:15

Hi, My name is Eric Moyers. I am a Network Support Engineer in the Cisco Small Business Support Center. Thank you for using the Cisco Community Post Forums.

In order to view the camera remotely there are a couple of things you need to do. Please see the document I have attached.

Thanks

Eric Moyers

Cisco Network Support Engineer

SBSC Wireless and Surveillance SME

CCNA, CCNA-Wireless

1-866-606-1866

If this solves your issue, please mark this thread as answered.

tanningbedz Fri, 02/24/2012 - 12:14

Thanks for the instructions Eric,

I tried the instructions you provided but still no luck. Not sure what else to do?

Mike

emoyers Fri, 02/24/2012 - 12:40

Probably Best and Faster to have you call in and let one of our answering agents work with you on this.

Let them know that you have already work with the document I provided.

Thanks

Eric Moyers

Cisco Network Support Engineer

SBSC Wireless and Surveillance SME

CCNA, CCNA-Wireless

1-866-606-1866

emoyers Wed, 03/07/2012 - 13:58

Hello Sir,

Just checking to see if you was able to get connected remotely?

Eric Moyers

ramiesw20 Thu, 04/05/2012 - 22:44

There are 3rd party softwares for spying that can solve this issue.

asarutanond Mon, 04/16/2012 - 16:37

Mike,

WVC210.

Log in to the camera:

1) In the "Setup> Basic Settings" change the network settings configuration to fixed IP.

2) You can use the IP that the DHCP previously gave you.

3) In the "setup> Advanced settings" change the HTTP port to 8000

4) Remember to save all the settings.

MBR-1200.

Just go to Virtual Server on your MBR-1200:

1) Name the application anything,

2) Input the camera's IP address (You should use static IP for the camera and not DHCP).

3) Protocol is TCP

4) Public port is 8000

5) Private port is 8000

Save it.

To connect to the camera you now have to add the port.

E.G http://192.168.1.5:8000

To connect from the internet you'll need to know your IP, just go to the browser and type whatismyip and you'll know what your public IP is. To connect to it from outside you just type http://71.68.241.3:8000 (example only)

Alan.

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