I have a New install of a CTS3210 running CTS1.8.1 code. The install team has done their due diligence in trying to address an error for the LCD seen in the staus window on the codec. When you drill down the LCD shows 'power status unknown'.
The LCD works just fine, all cabling has been checked, and system has been rebooted.
Any thoughts on how to clear this would be great.