SPA525G2 and SSL VPN

Unanswered Question
Mar 1st, 2012


I've read just about every post there is on the issues with the SSL VPN and the SPA525.  I hate to bring up another post about this but, I was having stability issues as well with one of my clients. 

This is a UC520 running the 15.1(2)T2 image.  I have upgraded/downgraded phone loads.  Currently, I'm running 7.4.9c-bt with the 2.5.3055 load of the SSL VPN. 

I have the VPN stable now, however, the soft keys all say "In." They work as they would if they had the correct ephone-template.  Does anyone have a fix for this?  I've been banging myhead against the wall all day on this.  If anyone has an answer please share.

I have this problem too.
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rowseyba1 Thu, 03/01/2012 - 14:56

Note:  If you hit "more" the soft keys are correct.  It's just the first keys that are incorrect.

afredricks777 Mon, 12/10/2012 - 17:26

I know this is an old post but I am running into this and I can't find a fix. Did you get this resolved or does anyone know how to resolve this?



firestormnet Tue, 12/11/2012 - 07:05

I think the problem in Locale packs (check if its US not U5) and/or Phone templates.


afredricks777 Tue, 12/11/2012 - 10:11

What should the Locale pack be?

Here is what I have.


user-locale U5 load CME-locale-en_US-English-

ephone-template  16

url services 1 VoiceviewExpress

softkeys remote-in-use  Newcall

softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys seized  Cfwdall Endcall Redial Pickup Meetme Gpickup Callback

softkeys connected  Hold Endcall Trnsfer TrnsfVM Confrn ConfList RmLstC Acct Park Select Join

In flash:



ephone  7
device-security-mode none
mac-address xxxx.xxxx.xxxx
ephone-template 16
max-calls-per-button 2
username "remote" password 111
type 525G2
button  1:291 2:290 3m297 4m296
button  5m294

firestormnet Wed, 12/12/2012 - 01:08

Try to change from:


user-locale U5 load CME-locale-en_US-English-


user-locale US load CME-locale-en_US-English-

so it will use a default US locale, and softbuttons shouldn't dissapear after that.

Reset phone after that as well.



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