I cannot access any device on my network via RDP or applications via host file - forwarded servers from my Windows 7 64 bit laptop using a Verizon wireless broadband connection and the Cisco 64 bit VPN client 22.214.171.1240. I can connect easily via a DSL wired connection from home using the same laptop and VPN client and RDP.
The VPN client will connect to the VPN server (Easy VPN on Cisco 2821 router) over the wireless broadband connection (I can see it in the management console on the router) but it will pass no data. I cannot ping anything in the domain, nor the outside IP. When I try to ping from the laptop, it drops the VPN connection (Connection terminated by the peer).
The laptop is a Dell M4500 running Windows 7 Ultimate 64 bit OS. The VPN client is as stated, rev 126.96.36.1990. The internal wireless broadband card is a QualCom 5620 (EV-DO-HSPA) device (Gobi 2).
What must I do to get this configuration to perform and connect as the wired connection does?
Message was edited by: Timothy Carlisle Recently I discovered that the Cisco 64 bit VPN client running on my Dell Precision M6500 (Windows 7 64 bit OS) was able to connect correctly by using the wireless hotspot on my iPhone 4S (Verizon Wireless). It will also connect when tethered to the laptop via USB cable. Once I discovered this, I then was able to do the same on the laptop that spawned this discussion, by tethering to the boss's Blackberry Bold after downloading and installing a new Verizon Wireless Access Manager utility that allowed us to select the device (the Blackberry) for installation. I think that this has allowed us to bypass the Gobi2 wireless cards on both laptops and the factory installed Dell Connection Manager software which was incompatible with the Cisco 64 bit VPN client software. As far as I am concerned here, this new method (Smartphone hotspot and tethering) is the way to go for us, and has resolved all issues for remote connectivity for us. Thank you to all that contributed to this discussion. Tim Carlisle
The Solution provided in the Discussion has been captured in this Document:-
I had this problem on a Latitude e6510 with Windows 7 pro 32-bit.
The short story to how I fixed it is the following:
Completely uninstall VZAM, Dell Mobile Broadband Utility, Qualcomm Gobi 2000. Make sure there are no references to the WWAN card in device manager.
Restart the computer and reset the bios to default settings.
Install the R2750584 Driver for the 5620 wireless
Of course it took me a large amount of troubleshooting to get to this point. I tried 3 different versions of the Qualcomm Gobi 2000 drivers. R275082 doesn't work. Don't install the Dell Mobile broadband utility or connection manager or whatever it is. The Novatel one. I think that messes things up.
We fought with the same issue for quite some time before finding that it appears to be a default setting in the Verizon Access Manager Software that does not play well with the Cisco Client.
In VZAccess Manager, select Options | Preferences. Under the Connectivity options, the default setting of "NDIS Mode - Manually Connect" was selected. Changing this option to "Modem Mode - Manually connect" appears to have completely addressed the issue. We can now connect to the WWAN, establish a Cisco VPN session and have connectivity.