Solved: Cisco Survivable Remote Site Voicemail - Administration ????

j.huizinga · ‎03-02-2012

Hi,

I am configuring a CUE 8.6 module and noticed that my administration page says:

Cisco Survivable Remote Site Voicemail - Administration

What is this? I thouight I was configuring a normal CUE.

Also some of the licenses start with: SRSV-

I want to install licenses for 50 mailboxes, but I am not sure about what I now have!

The CUE has its CTI and Call-in numbers correctly registered on callmanager (7.1.5)

Anyone can tell me what "Cisco Survivable Remote Site Voicemail" is and if this correct to work with callmanager.

It seesm like SRST for voice mail.

Thanks,

JH

ronpatel · ‎03-02-2012

Hi

Yes SRSV is like SRST for voice mail. When a remote site does not have access to your central voicemail system, this module will take care of VM functionality

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps10769/data_sheet_c78-600182.html

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

View solution in original post

Rob Huffman · ‎03-02-2012

Hi Jan,

Sadly, you will need to start over. There are some excellent answers in this recent thread

https://supportforums.cisco.com/message/3533754#3533754

Cheers!

Rob

View solution in original post

ronpatel · ‎03-02-2012

Hi

Yes SRSV is like SRST for voice mail. When a remote site does not have access to your central voicemail system, this module will take care of VM functionality

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps10769/data_sheet_c78-600182.html

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

j.huizinga · ‎03-02-2012

Hello Ronak,

Thanks for your quick response.

The issue is that I don't want this, we wanted a normal CUE.

I checked the BOM and we ordered:

ISM-SRE-300-K9

SCUE-ISM-8.5-K9

And after some more searching on Cisco web site its seems that:

SCUE-ISM-8.5-K9 is the normal CUE and SCUE-SV-ISM-85-K9 is the SRSV image.

Seems somthing went wrong.

Can I use the SRSV image with callmanager, or do I have to start from scratch and load the normal image?

Thank you,

JH

Rob Huffman · ‎03-02-2012

Hi Jan,

Sadly, you will need to start over. There are some excellent answers in this recent thread

https://supportforums.cisco.com/message/3533754#3533754

Cheers!

Rob

j.huizinga · ‎03-02-2012

Hi Rob,

Thank you for the link.

Seems we have to start from scratch.

Thanks,

Jan