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Audio MWI (amwi) and 7960 Phone

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paolo bevilacqua Tue, 03/06/2012 - 14:22
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Which system are you using?


7960 is an absolete model, and can only run up to firmware version 8.1, nothing more.

Gajanan Pande Tue, 03/06/2012 - 19:50
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Kadambari,


As Paolo mentioned, 7960 does not have any higher phoneload available than 8.x. Could you share the disclaimer which says 7960 needs firmware 10.x ?


GP.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmsys/a08ipph.html#wp1165732


Audible Message Waiting Indicator (AMWI)


You can configure Cisco Unified IP Phones, so if voice messages are  waiting, the end users will receive a stutter dial tone when the phone  goes off hook (on the line on which the voice message has been left) by  setting the Audible Message Waiting Indicator Policy service parameter  in Cisco Unified Communications Manager Administration.




Note To  ensure backward compatibility, the Cisco Unified IP Phones that are  running SCCP will not issue the AMWI stutter dial-tone for phones that  are using SCCP firmware versions older than 10. This remains true  regardless whether the AMWI is configured on the Cisco Unified  Communications Manager Administration window.

Gajanan Pande Wed, 03/07/2012 - 22:27
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I see some typo in the document as most ( if not all ) of the SCCP Phone's firmware is still in 9.x version. As in case of 7960, the last firmware version released is in 8.x range with no further releases planned, so am not too hopeful about the functionality w.r.t. 7960.


You might want to confirm with BU via Cisco TAC or PDI Heldesk.


GP.


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