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Placing Calls from every application CTI

Unanswered Question
Mar 7th, 2012
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Hi


we have to migrate our costumers from an old BPX to Cisco VOIP. On the old PBX exists an old CTI client and this CTI client has a big advantage. It's possible to mark a phone number in any application and press a (self defined) key (example F6 or F7) and the client places the call. The CTI client adds automaticly a leading 0 for outside calls.


Is there a way to realize this with Cisco Personal Communicator or has Cisco Jabber for Windows a solution for this? Is there a reason why such a feature is missing?


I'm open for tipps. Maybe it's needed to program an own application with SDK or there is a freeware to extend  the CTI functions in UPC oder Jabber.


At the end Cisco Jabber should have such a feature.


Thx for help

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Chris Deren Wed, 03/07/2012 - 13:17
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You can build application dial rules that will essentially do the same thing.


HTH,


Chris

2philipp-gantert Wed, 03/07/2012 - 13:21
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Hi


To add the leading 0? That's not problem... the main thing is the dialing from every application with pressing a key on the keyboard.


Greetings Phil

Chris Deren Wed, 03/07/2012 - 13:24
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You can use Cisco Click to Call application which is compatible with MSFT Office products, most browsers, PDFs, etc.


Chris

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