Forgive me as I'm only a CCENT, I dont know an extensive amount about routers. We have a router in our San Diego office. We have had an ongoing problem with people getting busy signals when they call. We have had a few router consultants look and give us a generic answer that its a resource problem. We have 23 lines available. When I look at the router using the following command "show voice call sum | inc 0/0/0:23", I have never seen more than 11 calls on at a time.
Since we obviously can sit there and run the command all day long is there a way to have the router alert us if it reaches say 75% utilization? If not, is there a way to have the thing run the command every minute or so and send us the response. That way we can see if its reaching capacity.
Thank you everyone in advance.