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Unanswered Question
Mar 8th, 2012
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Hi Everyone,

Forgive me as I'm only a CCENT, I dont know an extensive amount about routers.  We have a router in our San Diego office.  We have had an ongoing problem with people getting busy signals when they call.  We have had a few router consultants look and give us a generic answer that its a resource problem.  We have 23 lines available.  When I look at the router using the following command "show voice call sum | inc 0/0/0:23", I have never seen more than 11 calls on at a time.

Since we obviously can sit there and run the command all day long is there a way to have the router alert us if it reaches say 75% utilization?  If not, is there a way to have the thing run the command every minute or so and send us the response.  That way we can see if its reaching capacity.

Thank you everyone in advance.

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paolo bevilacqua Thu, 03/08/2012 - 11:49
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Search for the many threads "monitoring PRI utilization".

ronpatel Thu, 03/08/2012 - 22:54
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You can see if this helps you


"A high threshold used to determine when to generate the

cvdcActiveDS0sHighNotification. This object

represents the percentage of active DS0s in total number

of DS0s."


Ronak Patel

John Huthmaker Fri, 03/09/2012 - 08:43
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Thank you both for your responses.  I was travelling yesterday, so I am just now looking at this.

John Huthmaker Fri, 03/09/2012 - 09:11
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It looks like Cisco RTMT is the tool I want to use.  I have installed it to my machine.  To launch it you have to point it to our Call Manager which is located in our Datacenter.  Now that I have the tool up, how do I drill down to the specific router I want to monitor?

ronpatel Mon, 03/12/2012 - 00:15
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1) System ---> performance ---> select the call processor --->

Select the type of gateway.

Then graph what you need like ""ACTIVE CALLS "


Ronak patel


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