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CUP AD domain and email domain

Unanswered Question
Mar 9th, 2012
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Hi,


I'm installing CUP 8.6 and CUCM 8.6 with AD and Exchange 2010 schedule integration.

AD domain is domain.local, so user ID is [email protected].

but email domain is customer.com, so mail address is [email protected].


When we configure email address domain  in AD same as AD domain

schedule integration works just fine.

AD user: [email protected]

user email in AD: [email protected]


However, when we change AD email adress to email domain

it doesn't sync shcedule anymore.

AD user: [email protected]

user email in AD: [email protected]


From my reading and test,

I noticed CUPS use the AD email ID to fetch the schedule from Exchange;

it doesn't see the account name, so if I configure like following, userA CUPC shows userB shcedule.

AD user: [email protected]

user email in AD: [email protected]


Now, if I change "BusinessEMail" to "otherMailbox" from Application -> Cisco Unified Personal Communicator -> Settings.

and configure like following, schedule works fine, and CUPC user email shown properly.

AD user: [email protected]

user email in AD: [email protected]

user otherMailbox in AD: [email protected]


However, the email in AD will be incorrect address,

and this field will be refered by other systems, so I don't wan't to change.



Is there any way to configure CUPS to refer "otherMailbx" for scheduling?

Or any other workaround?


Thanks in advance.

Regards,

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