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Service & Enterprise Parameters are not listed

mrfcisco1
Level 1
Level 1

Hi i am using CUCM 7.0 and i logged in as administrator. But i  am not able to set Service and Enterprise parameters. Parameters are not listed under these menus. Can any one please help me on this ?

9 Replies 9

Gajanan Pande
Cisco Employee
Cisco Employee

Shalu,

Could you share a screenshot of what you are seeing there ?


GP.

Are you loging in as the master admin user account or your own username, if the second what cm groups are you assigned to?

Chris

Hi Chris,

I am using master administrator account..

Hi,

Please try "run loadxml " command, this command should resolve your issue. 

Regards

Ronak patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi Ronak I will try and let you know the result. Now waiting for the approval to run the command.

For more details

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080b2e113.shtml

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi Gajanan Pande, Kindly find the attached screen shot..

Hi,

Also you can upgrade your CUCM to latest device pack. And issue might get resolved.

This is how is done in below problem

https://supportforums.cisco.com/message/3585794#3585794

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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