Adding a NTP Server to the UNITY server; Errors out with "The system is currently locked by another process."

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Mar 14th, 2012
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My UNITY server is not in sync (time) with my CUCM server.  It is 6 minutes faster.  When I go to add the NTP server to the UNITY server or trying to change the time,  I get this message "The system is currently locked by another process. Please try again later."

I have tried several times and still get the same error.  What process do I have to stop for me to make these changes??


Thanks much

Cathy

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Rob Huffman Wed, 03/14/2012 - 08:10
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Hi Cathy,


Can you please provide your exact Unity (or Connection) version


Cheers!

Rob

Rob Huffman Wed, 03/14/2012 - 13:14
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Hi Cathy,


That looks like a Business Edition version, is that the case?


Cheers!

Rob

Cathy Adams Fri, 03/16/2012 - 11:41
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Rob:

Have you any thing that can assist me with this??  I had posted this before and never got an answer.  Trying again, surely someone has had this issue before.  I do not know that much anout the Cisco Communication servers.  Just the basics.  But this one has me dumbfounded.   My voice messages are 6 minutes into the future from the actually time..  Users getting restless out here :-)


Thanks much Rob..


Cathy

DanatShekhe Thu, 04/26/2012 - 03:48
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Hi Cathy,


If you have SSH access to server try to restart "Cisco Tomcat" service.


HTH.

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