Adding a NTP Server to the UNITY server; Errors out with "The system is currently locked by another...

Cathy Adams · ‎03-14-2012

My UNITY server is not in sync (time) with my CUCM server. It is 6 minutes faster. When I go to add the NTP server to the UNITY server or trying to change the time, I get this message "The system is currently locked by another process. Please try again later."

I have tried several times and still get the same error. What process do I have to stop for me to make these changes??

Thanks much

Cathy

Rob Huffman · ‎03-14-2012

Hi Cathy,

Can you please provide your exact Unity (or Connection) version

Cheers!

Rob

Cathy Adams · ‎03-14-2012

Thanks Rob. It is 6.1.2.1000-13

Rob Huffman · ‎03-14-2012

Hi Cathy,

That looks like a Business Edition version, is that the case?

Cheers!

Rob

Cathy Adams · ‎03-14-2012

Yes.

Cathy Adams · ‎03-16-2012

Rob:

Have you any thing that can assist me with this?? I had posted this before and never got an answer. Trying again, surely someone has had this issue before. I do not know that much anout the Cisco Communication servers. Just the basics. But this one has me dumbfounded. My voice messages are 6 minutes into the future from the actually time.. Users getting restless out here :-)

Thanks much Rob..

Cathy

DanatShekhe · ‎04-26-2012

Hi Cathy,

If you have SSH access to server try to restart "Cisco Tomcat" service.

HTH.

Adding a NTP Server to the UNITY server; Errors out with "The system is currently locked by another process."