cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1359
Views
0
Helpful
7
Replies

911 Calls Not Working

Jesse Shumaker
Level 1
Level 1

what would be the cause for 911 calls to not work? When you dial that number nothing happens.

We have to dial 9 to get an outside line so it's 9911.

1 Accepted Solution

Accepted Solutions

Are you fairly comfortable with CLI?  If so, you should see something like this when you do a show run.

voice translation-rule 1112

rule 1 /^9\(.......\)$/ /828\1/

rule 3 /^911$/ /911/

rule 4 /^91/ //

rule 5 /^9/ //

rule 6 /^8/ /00/

rule 7 // //

The dial peers are attached.

View solution in original post

7 Replies 7

rowseyba1
Level 1
Level 1

Jesse,

Most likely you don't have a translation or a dial peer for 911.  Does it just go to fast busy?

what entries would I need to add 911 as a dial peer or a translation?

Are you fairly comfortable with CLI?  If so, you should see something like this when you do a show run.

voice translation-rule 1112

rule 1 /^9\(.......\)$/ /828\1/

rule 3 /^911$/ /911/

rule 4 /^91/ //

rule 5 /^9/ //

rule 6 /^8/ /00/

rule 7 // //

The dial peers are attached.

I inputted all of this. thanks

Remember the translation rule is for the 828 area code.  It will add and 828 to any 7 digit phone number dialed.  You will need to change it for your area code.

well mine can be either 602 or 480 so I would prefer that the person types it in. so should I just remove these lines:

rule 2 /^9\(.......\)$/ /828\1/

That is correct. 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: