03-19-2012 02:28 PM - edited 03-21-2019 05:32 AM
what would be the cause for 911 calls to not work? When you dial that number nothing happens.
We have to dial 9 to get an outside line so it's 9911.
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03-20-2012 07:31 AM
Are you fairly comfortable with CLI? If so, you should see something like this when you do a show run.
voice translation-rule 1112
rule 1 /^9\(.......\)$/ /828\1/
rule 3 /^911$/ /911/
rule 4 /^91/ //
rule 5 /^9/ //
rule 6 /^8/ /00/
rule 7 // //
The dial peers are attached.
03-20-2012 07:06 AM
Jesse,
Most likely you don't have a translation or a dial peer for 911. Does it just go to fast busy?
03-20-2012 07:15 AM
what entries would I need to add 911 as a dial peer or a translation?
03-20-2012 07:31 AM
03-20-2012 06:44 PM
I inputted all of this. thanks
03-20-2012 06:48 PM
Remember the translation rule is for the 828 area code. It will add and 828 to any 7 digit phone number dialed. You will need to change it for your area code.
03-20-2012 07:11 PM
well mine can be either 602 or 480 so I would prefer that the person types it in. so should I just remove these lines:
rule 2 /^9\(.......\)$/ /828\1/
03-20-2012 07:13 PM
That is correct.
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