Configuring "Interview Handlers"

Unanswered Question
Mar 20th, 2012

After configuring "Interview Handlers" CUC 7.1.3, and added the interview questions I received following when I call the number I assigned to this handler:

"this system is temporary unable to complete your call please call later"

The system never read the interview questions.

Thanks
Ali

I have this problem too.
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gapande Tue, 03/20/2012 - 06:29

This issue is typically due to improper/missing locale. If this issue is seen on only one node & not on other node ( in case of HA ), please ensure you have the right/same locale installed on both CUC nodes.

Could you please elaborate on the setup i.e. HA or non-HA ? What locale is installed etc ?

HTH

GP.


Pls rate helpful posts !!

RCGalaz_57 Tue, 03/20/2012 - 11:52

So I just completed this last week. Created CTI route point, configured DN, pointed that number directly into voicemail. Created system Call Handler, transfer to interview handler, worked just fine!

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Posted March 20, 2012 at 5:51 AM
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