Configuring "Interview Handlers"

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Mar 20th, 2012
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After configuring "Interview Handlers" CUC 7.1.3, and added the interview questions I received following when I call the number I assigned to this handler:

"this system is temporary unable to complete your call please call later"

The system never read the interview questions.


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Gajanan Pande Tue, 03/20/2012 - 06:29
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This issue is typically due to improper/missing locale. If this issue is seen on only one node & not on other node ( in case of HA ), please ensure you have the right/same locale installed on both CUC nodes.

Could you please elaborate on the setup i.e. HA or non-HA ? What locale is installed etc ?



Pls rate helpful posts !!

RCGalaz_57 Tue, 03/20/2012 - 11:52
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So I just completed this last week. Created CTI route point, configured DN, pointed that number directly into voicemail. Created system Call Handler, transfer to interview handler, worked just fine!

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