Query regarding Call errors in webview

Unanswered Question
Mar 21st, 2012
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We are running on UCCE 8.x comprehensive setup. On an average in a week we get around 20 call errors in the webview report. Also, I had read a Cisco document stating different scenarios for call errors. I would like to know what will happen to a particular call if it is incomplete, etc and how to minimize the call error by providing high customer satisfaction



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