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transfer from AA (CUE 8.5) to SCCP phone fails

orkhan_sadigov
Level 1
Level 1

Hello,

I've  got CUE 8.5 (SM-SRE-700) with CME 8.5. I use SIP trunk to dial  into AA  application on the module. I also use SIP trunk from ITSP both  to  receive and place calls to PSTN. The problem is when i dial into AA   application from PSTN (that is SIP trunk from ITSP) , the AA fails to   transfer me to needed extension(SCCP phone). When dial into AA  application using SCCP phone then transfer works fine, so, i guess  there's smth wrong with configuration of SIP trunk to ITSP.

If anyone could help me with it, i would be really grateful.

Thanks,

Orkhan

3 Replies 3

Hi Orkhan,

Did you tried to enable the option "MTP is required" into the SIP Trunk configuration?

Thank you

Hello, thanks for your reply. How shall i enable it  on a voip dial-peer?

Regards,

Orkhan

orkhan_sadigov
Level 1
Level 1

The problem seems to be solved now. I needed to add this command

no supplementary-service sip refer

Regards,

Orkhan

was missing in voice service voip