Hi Help Desk,
This is at the moment as I understand it a limitation of CCA, on the CLI there is a way to limit the output information, but there is not a clear defined way to say what is to be output... It actually needs a way to tick a box like you can do with SNMP and choose what info you would like in that out put... Maybe CDR's are just an afterthought of the system I am not sure.
I have been working now on a solution for this for a while, but it is still a long way of from even going to beta, in part due to my programmer taking a long skiing holiday to Japan (Lucky fella).
If you want to get the best out of the UC you will need to look at a third-party which can manipulate the information much better.
Cheers,
David.
Cheers,
David Trad.
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