Inbound SIP calls issues

Unanswered Question
Mar 27th, 2012

I been experiencing some weird behavior from inbound SIP calls. Outbound works great..

Ok this the dilemma. The calling party don't get a ring back while the called party rings. Called party picks up and the call drops after 10 seconds, in the mean time if the calling party don;t hang up the phone the called phone start ringing again as a new call where in fact the calling party never disconcerted the call.. This can continue all day in a loop if the calling party don;t hang up..

I hope i did explain it correcly.. This is some of the logs: If someone can give me any hints of what could be wrong greatly appreciated..

.Mar 28 01:42:37.829: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:3475780000@x.x.x.x:5060 SIP/2.0

Reason: Q.850;cause=86

Date: Wed, 28 Mar 2012 01:41:59 GMT

From: <sip:20130100000@x.x.x.x.x>;tag=4326E92C-177

Timestamp: 1332898957

Content-Length: 0

User-Agent: Cisco-SIPGateway/IOS-12.x

To: "347570000" <sip:3475700000@x.x.x.x>;tag=as525083e9

Call-ID: 02d32716428add3450773fe80e6fdb70@x.x.x.x

Via: SIP/2.0/UDP 192.168.1.26:5060;branch=z9hG4bK1343D256D

CSeq: 101 BYE

Max-Forwards: 70

.Mar 28 01:42:41.828: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:347500000@64.154.x.x:5060 SIP/2.0

Reason: Q.850;cause=86

Date: Wed, 28 Mar 2012 01:41:59 GMT

From: <sip:2013000000@24.47.x.x>;tag=4326E92C-177

Timestamp: 1332898961

Content-Length: 0

User-Agent: Cisco-SIPGateway/IOS-12.x

To: "34757800000" <sip:3475780000@64.154.x.x>;tag=as525083e9

Call-ID: 02d32716428add3450773fe80e6fdb70@64.154.X.X

Via: SIP/2.0/UDP 192.168.1.26:5060;branch=z9hG4bK1343D256D

CSeq: 101 BYE

Max-Forwards: 70

.Mar 28 01:42:45.828: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:3475700000@64.154.X.X:5060 SIP/2.0

Reason: Q.850;cause=86

Date: Wed, 28 Mar 2012 01:41:59 GMT

From: <sip:20130100000@24.47.X>X>;tag=4326E92C-177

Timestamp: 1332898965

Content-Length: 0

User-Agent: Cisco-SIPGateway/IOS-12.x

To: "347570000" <sip:347570000@64.154.X.X>;tag=as525083e9

Call-ID: 02d32716428add3450773fe80e6fdb70@64.154.X.X

Via: SIP/2.0/UDP 192.168.1.26:5060;branch=z9hG4bK1343D256D

CSeq: 101 BYE

Max-Forwards: 70

.Mar 28 01:42:49.827: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:3475780000@64.154.X.X:5060 SIP/2.0

Reason: Q.850;cause=86

Date: Wed, 28 Mar 2012 01:41:59 GMT

From: <sip:2013010000@24.47.X.X>;tag=4326E92C-177

Timestamp: 1332898969

Content-Length: 0

User-Agent: Cisco-SIPGateway/IOS-12.x

To: "3475700000" <sip:3475780000@x.x.x.x>;tag=as525083e9

Call-ID: 02d32716428add3450773fe80e6fdb70@64.154.X.X

Via: SIP/2.0/UDP 192.168.1.26:5060;branch=z9hG4bK1343D256D

CSeq: 101 BYE

Max-Forwards: 70

.Mar 28 01:42:53.827: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

BYE sip:3475784000@x.x.x.x:5060 SIP/2.0

Reason: Q.850;cause=86

Date: Wed, 28 Mar 2012 01:41:59 GMT

From: <sip:2013017000@24.47.X.X>;tag=4326E92C-177

Timestamp: 1332898973

Content-Length: 0

User-Agent: Cisco-SIPGateway/IOS-12.x

To: "3475780000" <sip:3475780000@64.154.X.X>;tag=as525083e9

Call-ID: 02d32716428add3450773fe80e6fdb70@64.154.X.X

Via: SIP/2.0/UDP 192.168.1.26:5060;branch=z9hG4bK1343D256D

CSeq: 101 BYE

Max-Forwards: 70

I have this problem too.
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sensanka Wed, 03/28/2012 - 06:09

Hi,

The logs are incomplete. Also brief the call flow like what are components involved in the call flow

Regards,

Senthil

Paolo Bevilacqua Wed, 03/28/2012 - 06:07

Maybe mention system type and version you have, and the exact complete call flow on all devices traversed.

love2xlr8 Wed, 03/28/2012 - 06:52

Paolo,

My mistake, CME 7.1 on 2801 router 12.4(22)YB8..

Call flow PSTN-SIP Provider-CME 7.1- Cisco Phone7970..

love2xlr8 Wed, 03/28/2012 - 17:01

Never mind- Got it.. It was a nat-ing issue.. got it to work.. Thank you guys!!

marwan.urabi Fri, 04/06/2012 - 16:30

HI.

try add this commnand under service voip .

voice service voip

ip address trusted list

  ipv4 0.0.0.0 0.0.0.0

Best Regards

Marwan Urabi

love2xlr8 Thu, 04/12/2012 - 08:46

Marwan I dont have that option ip address trusted list.. I'm running CUE 7.1 btw..

marwan.urabi Thu, 04/12/2012 - 10:27

HI,

before 2 month i use CME 4.1 on Router 1760 and this conifg is work for me .

voice rtp send-recv

!

voice service pots

supplementary-service qsig call-forward

!

voice service voip

qsig decode

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service h450.7

supplementary-service h450.12

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco

h323

sip

  registrar server expires max 3600 min 3600

after i upgrade to 8.5 on router 2811 , i have this problem and i solve it like this :

voice rtp send-recv

!

voice service pots

supplementary-service qsig call-forward

!

voice service voip

ip address trusted list

  ipv4 0.0.0.0 0.0.0.0

qsig decode

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service h450.7

supplementary-service h450.12

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback cisco

h323

sip

  bind control source-interface FastEthernet0/0

  bind media source-interface FastEthernet0/0

  registrar server expires max 1200 min 660

i dont know if the ip address trusted list command avilable on CME 7.1,

Please check also 2 command under SIP

if is not work ,  please post your sample config and i will compare it with CME 4.1 i have it to .

Best Regards

Good Luck

Marwan

love2xlr8 Sun, 04/15/2012 - 07:09

2801CME(conf-voi-serv)#ip address ?

% Unrecognized command

2801CME(conf-voi-serv)#ip address

Looks like its not..:)

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Posted March 27, 2012 at 8:22 PM
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