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CUCM ' route plan report' equivalent for Unity Connection

Answered Question
Apr 3rd, 2012
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Hello Guys

One of the biggest problems I have had with Unity Connection is that I have not seen a function that is equivalent of CUMC ‘route plan report ‘ nor ‘ dependency records’. That would make troubleshooting faster.


Guys when it comes to Cisco unity connection, how do you go about finding dependency records / finding out all the things that are associated with a particular DN or object as you would do in CUCM.

Regards

Correct Answer by Rob Huffman about 5 years 4 months ago

Hi Max,


From the Unity/Unity Connection guru Lindborg


https://supportforums.cisco.com/message/3047374#3047374


Another great reporting tool is CUDD - Connection User Data Dump


http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm


Cheers!

Rob


PS: ATM is an awesome tool along with many others developed

by Jeff and his team.

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Correct Answer
Rob Huffman Tue, 04/03/2012 - 05:22
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Hi Max,


From the Unity/Unity Connection guru Lindborg


https://supportforums.cisco.com/message/3047374#3047374


Another great reporting tool is CUDD - Connection User Data Dump


http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm


Cheers!

Rob


PS: ATM is an awesome tool along with many others developed

by Jeff and his team.

Sarg . Sat, 04/14/2012 - 06:24
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really helpful, cheers


rob, what if i wanted find dependency records for Unity version 5x what do i use?

Rob Huffman Sat, 04/14/2012 - 10:06
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Hi Max,


Good stuff my friend


For Unity 5.x there is this version of ATM that can do dependency reports;


http://www.ciscounitytools.com/Applications/Unity/ATM4x/Help/AudioTextManager.htm#_Toc122397239



Dependency Report Option


Version 5.0.23 of ATM introduced the option to view a dependency report for a selected call handler, interview handler, subscriber or name lookup handler.  This simple text based report shows all references to the selected object.  This can be useful if you plan to delete the object and you want to make sure to fix up links to it before you remove it.


To access the Dependency report, select the Grid View tab and right click on any call handler, name lookup handler, interviewer or subscriber in the grid.  The option “Dependency Report” will be available for you to select.  This launches a separate form which displays the report output.  You can save the output to a text file or copy it to the clipboard for reference.


NOTE: This feature is only available for Unity 4.0(1) and later systems.



Cheers!

Rob

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