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LMS4.1: HTTPS mode doesnt work

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STEFFEN NEUSER
Level 4
Level 4

‎04-04-2012 06:45 AM

Hello,

After changing to https mode, restart the daemon manager, Loging to https://MyName

i get redirected into:

http://MyName:1741/cwhp/LiaisonServlet?command=coreBaseRegistration&coreid=39E56DAD3940489EFDE2E243F903B6A5&url=%2Fcwportal%2Fc%2Fportal%2Flogin&hostname=srvitsec05

Forbidden

You don't have permission to access /cwhp/LiaisonServlet on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

I cleared browser cache, restartet LMS again, tryed from other browser that was never connected to LMS but the wrong redirect remains

What can we do?

thx for hints, Steffen

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Vinod Arya
Cisco Employee
Cisco Employee
In response to STEFFEN NEUSER

‎04-10-2012 11:17 AM

Thanks for update! Will be curious for the results. Make sure any other process/Software is not using the SSL port (443).

-Thanks

-Thanks Vinod **Rating Encourages contributors, and its really free. **

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Vinod Arya
Cisco Employee
Cisco Employee

‎04-04-2012 07:45 AM

Please try the following steps:

1. Stop the daemon manager (Net stop crmdmgtd).

2. Regenerate the SSL certificate (Dont forget to start you shell/command prompt session as Administrator):

     *Remove server.*  files under NMSROOT\MDC\Apache\conf\ssl (take backup of all 4 files before deleting).

     *NMSROOT\bin\perl NMSROOT\MDC\Apache\ConfigSSL.pl -disable

     *NMSROOT\bin\perl NMSROOT\MDC\Apache\ConfigSSL.pl -enable

     *Fill all the details it request for.

     *Ensure that the following files are created under NMSROOT\MDC\Apache\conf\ssl :

server.crt

server.csr

server.key

server.pk8

3. Start the daemon manager (net start crmdmgtd).

4. Try to access the GUI with https://xxxxxx:443.

-Thanks

-Thanks Vinod **Rating Encourages contributors, and its really free. **
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STEFFEN NEUSER
Level 4
Level 4
In response to Vinod Arya

‎04-10-2012 10:26 AM

thx vinod for the hint. Will be back end next week to this customer to can check the procedure and repair SSL-Access so can confirm the "Right Answer".

Steffen

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Go to solution
Vinod Arya
Cisco Employee
Cisco Employee
In response to STEFFEN NEUSER

‎04-10-2012 11:17 AM

Thanks for update! Will be curious for the results. Make sure any other process/Software is not using the SSL port (443).

-Thanks

-Thanks Vinod **Rating Encourages contributors, and its really free. **
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