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Incorrect time on Cisco 3905 on CUCME

Answered Question
Apr 11th, 2012
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Dear all,


I am having an issue with Cisco 3905 SIP phone on CUCME. The time displayed on all the phones is incorrect. More secifically the phones display the time as GMT and not the correct time zone.


Here is my voice register global config:


voice register global

mode cme

source-address 10.20.2.5 port 5060

timeouts interdigit 6

max-dn 900

max-pool 80

load 3905 CP3905.9-2-1-0

authenticate realm cisco.com

timezone 26

time-format 24

date-format D/M/Y

tftp-path flash:

file text

create profile sync 0144035442431914

ntp-server 194.71.144.71 mode unicast


Any idea on might be the cause for the incorrect time?


Please note that the 3905 are the only SIP phones on the system. All other phones are SCCP and the time displayed is correct!


My CUCME version is 9.0


Many Thanks,


Constantinos

Correct Answer by Eugene Zuevski about 5 years 2 months ago


Try to use olsontimezone with file tzupdater.jar on tftp.

We use the following config (c2951 with IOS 152-2.T1, 3905 with fw CP3905.9-2-2-0), time is correct:


voice register global

olsontimezone Europe/Minsk version 2012c

timezone 31

!

tftp-server flash0:/tzupdater.jar alias tzupdater.jar


Download tzupdater.jar from the oracle site.

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cindy toy Thu, 04/12/2012 - 09:02
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Hello,


Per Paolo's suggestion, I have moved your post into IP Telphony.


Regards,

Cindy Toy

Cisco Small Business Community Manager

for Cisco Small Business Products

www.cisco.com/go/smallbizsupport

twitter: CiscoSBsupport

acampbell Wed, 04/18/2012 - 04:22
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  • Green, 3000 points or more

Hi,


There is an OPEN bug for this with Cisco


CSCty55380 - 3905 IP Phones always display GMT Time ✓Save To My Bug Watch Description SYMPTOM

-3905 IP Phones registered to CME always show the GMT time instead of the configured timezone.

Conditions

-The phone always show GMT time even when we have a timezone configured globally or under 'voice service global' or even when a NTP clock source is configured.

-Phone's web page shows the correct timezone name but the time displayed is always GMT hours/minutes

Workaround

None


They have not yet found a fix


HTH

Alex

Please rate useful posts

Correct Answer
Eugene Zuevski Mon, 05/28/2012 - 02:30
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Try to use olsontimezone with file tzupdater.jar on tftp.

We use the following config (c2951 with IOS 152-2.T1, 3905 with fw CP3905.9-2-2-0), time is correct:


voice register global

olsontimezone Europe/Minsk version 2012c

timezone 31

!

tftp-server flash0:/tzupdater.jar alias tzupdater.jar


Download tzupdater.jar from the oracle site.

Claudio Costa Mon, 01/07/2013 - 13:49
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Hi Demetris, this archive resolved your problem? I have a same problem in a CP-3905 and CME 9.1


Thanks,


Cláudio Costa

Claudio Costa Mon, 01/07/2013 - 13:47
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Hello Evgeniy, do you have a tzupdater.jar archive?


I have a same problem in CME with ip phones CP-3905.


Best Regards


Cláudio Costa

faiqmahdi Mon, 08/14/2017 - 09:50
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Hi Eugene


I have the same issue, please let me know how did you identify version?


I want to use olsontimezone Asia/Dubai version ???

but i am not sure what to add in Version, 


Regards


jesuskas Tue, 12/03/2013 - 11:57
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Thank you so much!!!!!!!!! 

This an example for Venezuela.


Download this file and copy to router flash:



http://www.oracle.com/technetwork/java/javase/downloads/index.html

Java Time Zone Updater Tool 1.3.60

tzupdater-1.3.60-2013g



Open the folder and check the path : America/Caracas <<<< example



Commands for the router.



tftp-server flash:tzupdater.jar



voice register global

olsontimezone America/Caracas version 2013g

create profile

reset



that's all folks !!!!!

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