"was DCE, now set to DCE"

Unanswered Question

Hi all


I have two 1941 routers both with HWIC-1T and HWIC-3G-HSPA interfaces.


I set these up to talk over frame relay in a lab using a cross over cable.  Once I got this working, the routers were shipped to their respective homes, about 100km apart and 2000km from my desk.


The routers are connected to Telstra NTU-4S boxes and are supposed to be able to talke to each over.  Both routers report s0/0/0 as down and down.  With 'deb serial int' both routers are repeating 'wic_mbrd_sync_mode_reg_init:: was DCE, now set to DCE' every 30 seconds.


Both routers have 'clock rate 2000000' in their configs and I've been unable to remove this line.  Both routers have had 'frame intf dte' typed in the config (frame intf doesn't show in show run).


I'm stumped.  Any one got any ideas on this?


Thanks in advance.


CC

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Richard Burts Thu, 04/12/2012 - 04:17
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CC


When the connection was a cross over cable you obviously need the serial controller to be DCE. Now that the connection is not cross over cable but is Telestra I guess that the serial controller needs to be DTE.


As a note about this there is a DTE/DCE distinction for the serial controller that is different from the DTE/DCE for the frame relay interface configuration.


HTH


Rick

Hi Rick


Yes, you're right.  The Telstra NTU is the DCE so the Cisco 1941's must be DTE. 


One thing I forgot to mention is that 'show controller s0/0/0' states that the serial cable is not connected.


The Telstra techs claim that the line is OK (they can talk to their NTUs) but they don't have LMI (can't talk to the 1941's).


CC

Richard Burts Thu, 04/12/2012 - 07:30
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CC


If the show controller output says that the cable is not connected then there is some kind of problem between the router and the Telstra and you need to find and solve that before we worry about anything else. It could be as simple as the cable not connected or not connected correctly. Or it might be something more complex.


Is the Telstra connection a Frame Relay service? (Does the connection through Telstra really connect to a Frame Relay switch?)


It may be obvious but I will point out anyway that there probably are some things that you needed to configure when the connection was routers back to back that you do not need when the connection is to real Frame Relay.


HTH


Rick

Hi Rick


kununurra#show run int s0/0/0

Building configuration...


Current configuration : 178 bytes

!

interface Serial0/0/0

ip address 192.168.57.1 255.255.255.0

encapsulation frame-relay

clock rate 2000000

frame-relay interface-dlci 16

frame-relay lmi-type ansi

end


How do I force the physical (and the frame-relay) interface to be DTE?


Also, does it matter that 'clock rate 2000000' is in the config?


Thanks


CC

Richard Burts wrote:


Is the Telstra connection a Frame Relay service? (Does the connection through Telstra really connect to a Frame Relay switch?)

Yes and yes.


I spent quite a while on the phone with a L2 Telstra tech and about another half hour with an L3 Telstra Tech yesterday afternoon.


Briefly, the history here is that there were Nortel routers in place but the two sites (Kununurra and Wyndham) have been unable to communicate since a lightning strike a few weeks ago.  Our own tech has been on site and took screen shots of the Nortel routers config.  Telstra have been on site and replaced the NTU-4S at both sites. 


The decision was made to replace the Nortels due to age and the fact that our tech was unabkle to get them to talk to the NTUs.  The cables the Cisco 1941s are using are brand new (smart serial to X21 - db15).  Multiple people have confirmed the cables are connected properly between the Cisco and NTU.


CC

Hmm, I wonder if this is my problem.


The cables connecting the 1941's to the NTUs are http://www.blackbox.com.au/PRODUCT.cfm?PARTNUMBER=EHC260-0010


The description is "CISCO SMART SERIAL CABLE X21/DB15M DTE 3M".  Does this mean DTE at the X21 end?  Does it matter?


I'm now looking at

http://www.blackbox.com.au/PRODUCT.cfm?PARTNUMBER=EHC270-0010 for which the description is "CISCO SMART SERIAL CABLE X21/DB15F DCE 3M", of course then we'd need a DB15 gender bender as the NTU needs male cables.


Thoughts?

Richard Burts Thu, 04/12/2012 - 20:13
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CC


I am not sure, but I would think that the DTE cable would be what you want.


I wonder about the fact that the config still has the clock rate command. In my experience of IOS routers that command only shows up when the controller believes that it is connected using DCE cables. So if the command is still in the config then it could be part of the problem.


I am not familiar with the Telstra equipment. Could you ask them if they can specify what they expect to be configured on your end of the connection?


It might also help us if you would post the output of show inventory and/or show diag to help us identify the card for the serial connection. And the output of show controller might also be helpful.


HTH


Rick

Not sure how much detail is needed so apologies in advance if I'm providing too much.


Telstra are definately expecting our end to be DTE.  Is that what you were asking?


kununurra#show control s 0/0/0

Interface Serial0/0/0

Hardware is SCC

No serial cable attached


idb at 0x2857CEA0, driver data structure at 0x3054CF8C

wic_info 0x28583DBC


WIC Serial Global Registers: (0x10490000)

----------------------------

sti_errintr_en      (0004): 0x00000000  scc_ctrl_regs       (1004): 0x0020

mgmt_intr_status    (1010): 0x0010      netio_intr_status   (1012): 0x0000

mgmt_intr_enable    (1020): 0x00CA      netio_intr_enable   (1022): 0x0001

timer_0_7_enable    (1024): 0x0000      timer_16_19_enable  (1026): 0x0000

timer_0_1_program   (1030): 0x0000      timer_2_3_program   (1032): 0x0000

timer_4_5_program   (1034): 0x0000      timer_6_7_program   (1036): 0x0000

timer_16_program    (1040): 0x0000      timer_17_program    (1042): 0x0000

timer_18_program    (1044): 0x0000      timer_19_program    (1046): 0x0000


WIC Serial SCC Registers: (0)

----------------------------

ch_mode_cfg         (1100): 0x08019031  ch_flag_cfg         (1104): 0x007E

ch_flwctrl_cfg      (1108): 0x0000      ch_intr_enable      (110C): 0x09FF

ch_cmd_stat         (110E): 0x0048


WIC Serial DMA Registers:

-------------------------

Rx ring_start_ptr   (2000): 0x0EC55B00  Rx ring_mask_index  (2004): 0x00F80000

internal_desc_stat  (2008): 0x0400060C  internal_buff_addr  (200C): 0x0EC650E0

internal_context    (2010): 0x00000000  internal_fifo_data  (2014): 0x0EC650E0


Tx ring_start_ptr   (2200): 0x0EC57080  Tx ring_mask_index  (2204): 0x03F80000

internal_desc_stat  (2208): 0x00000000  internal_buff_addr  (220C): 0x00000000

internal_context    (2210): 0x00000001  internal_fifo_data  (2214): 0x00000000


WIC Serial Interface Registers:

-------------------------------

intf_ctrl           (3000): 0x1001      modem_ctrl          (3002): 0xE1D8

flow_ctrl           (3004): 0x7000      brg dvdr            (3006): 0x0005


WIC TDM/FREQ Counter Registers:

--------------------------------

tdm_control         (3100): 0x0000      tdm_a_8k_divider    (3102): 0x0000

tdm_b_8k_divider    (3104): 0x0000

freq_count_port_sel (310A): 0           freq_count          (310C):        0


TDM Control Registers:

----------------------

  tmdsw_ctl                              (addr 0x104B0040): 0x00000001

  vmcr[0]                                (addr 0x104B0060): 0x00000001

  vmcr[1]                                (addr 0x104B0064): 0x00000001

  vmcr[2]                                (addr 0x104B0068): 0x00000001

  vmcr[3]                                (addr 0x104B006C): 0x00000001

  ntr_cr0                                (addr 0x104B0078): 0x00000001

  ntr_cr1                                (addr 0x104B0080): 0x00000001

  tpllr_cr                               (addr 0x104B0088): 0x25100000

  sm_tdm_cr                              (addr 0x104B0070): 0x00000001

  pvdm_tdm_cr                            (addr 0x104B0074): 0x00000001


0 input aborts on receiving flag sequence

0 throttles, 0 enables

0 overruns

0 transmitter underruns

0 transmitter CTS losts

0 rxintr, 0 txintr, 0 rxerr, 0 txerr

0 tx_abort 0 tx_reset


tx_limited = 1(2) tx_count = 0

idb at 0x2857CEA0, driver data structure at 0x3054CF8C

Receive Ring

rxr head (0)(0x0EC55B00), rxr tail (0)(0x0EC55B00)

  rmd(EC55B00): stats_len 8400060C buff_addr EC650E0

  rmd(EC55B08): stats_len 8400060C buff_addr EC65740

  rmd(EC55B10): stats_len 8400060C buff_addr EC65DA0

  rmd(EC55B18): stats_len 8400060C buff_addr EC66400

  rmd(EC55B20): stats_len 8400060C buff_addr EC66A60

  rmd(EC55B28): stats_len 8400060C buff_addr EC670C0

  rmd(EC55B30): stats_len 8400060C buff_addr EC67720

  rmd(EC55B38): stats_len 8400060C buff_addr EC67D80

  rmd(EC55B40): stats_len 8400060C buff_addr EC683E0

  rmd(EC55B48): stats_len 8400060C buff_addr EC68A40

  rmd(EC55B50): stats_len 8400060C buff_addr EC690A0

  rmd(EC55B58): stats_len 8400060C buff_addr EC69700

  rmd(EC55B60): stats_len 8400060C buff_addr EC69D60

  rmd(EC55B68): stats_len 8400060C buff_addr EC6A3C0

  rmd(EC55B70): stats_len 8400060C buff_addr EC6AA20

  rmd(EC55B78): stats_len 8400060C buff_addr EC6B080

  rmd(EC55B80): stats_len 8400060C buff_addr EC6B6E0

  rmd(EC55B88): stats_len 8400060C buff_addr EC6BD40

  rmd(EC55B90): stats_len 8400060C buff_addr EC6C3A0

  rmd(EC55B98): stats_len 8400060C buff_addr EC6CA00

  rmd(EC55BA0): stats_len 8400060C buff_addr EC6D060

  rmd(EC55BA8): stats_len 8400060C buff_addr EC6D6C0

  rmd(EC55BB0): stats_len 8400060C buff_addr EC6DD20

  rmd(EC55BB8): stats_len 8400060C buff_addr EC6E380

  rmd(EC55BC0): stats_len 8400060C buff_addr EC6E9E0

  rmd(EC55BC8): stats_len 8400060C buff_addr EC6F040

  rmd(EC55BD0): stats_len 8400060C buff_addr EC6F6A0

  rmd(EC55BD8): stats_len 8400060C buff_addr EC6FD00

  rmd(EC55BE0): stats_len 8400060C buff_addr EC70360

  rmd(EC55BE8): stats_len 8400060C buff_addr EC709C0

  rmd(EC55BF0): stats_len 8400060C buff_addr EC71020

  rmd(EC55BF8): stats_len 8400060C buff_addr EC71680

Transmit Ring

txr head (0)(0x0EC57080), txr tail (0)(0x0EC57080)

  tmd(EC57080): sts_len 00000000 buf_addr 0

  tmd(EC57088): sts_len 00000000 buf_addr 0

  tmd(EC57090): sts_len 00000000 buf_addr 0

  tmd(EC57098): sts_len 00000000 buf_addr 0

  tmd(EC570A0): sts_len 00000000 buf_addr 0

  tmd(EC570A8): sts_len 00000000 buf_addr 0

  tmd(EC570B0): sts_len 00000000 buf_addr 0

  tmd(EC570B8): sts_len 00000000 buf_addr 0

  tmd(EC570C0): sts_len 00000000 buf_addr 0

  tmd(EC570C8): sts_len 00000000 buf_addr 0

  tmd(EC570D0): sts_len 00000000 buf_addr 0

  tmd(EC570D8): sts_len 00000000 buf_addr 0

  tmd(EC570E0): sts_len 00000000 buf_addr 0

  tmd(EC570E8): sts_len 00000000 buf_addr 0

  tmd(EC570F0): sts_len 00000000 buf_addr 0

  tmd(EC570F8): sts_len 00000000 buf_addr 0

  tmd(EC57100): sts_len 00000000 buf_addr 0

  tmd(EC57108): sts_len 00000000 buf_addr 0

  tmd(EC57110): sts_len 00000000 buf_addr 0

  tmd(EC57118): sts_len 00000000 buf_addr 0

  tmd(EC57120): sts_len 00000000 buf_addr 0

  tmd(EC57128): sts_len 00000000 buf_addr 0

  tmd(EC57130): sts_len 00000000 buf_addr 0

  tmd(EC57138): sts_len 00000000 buf_addr 0

  tmd(EC57140): sts_len 00000000 buf_addr 0

  tmd(EC57148): sts_len 00000000 buf_addr 0

  tmd(EC57150): sts_len 00000000 buf_addr 0

  tmd(EC57158): sts_len 00000000 buf_addr 0

  tmd(EC57160): sts_len 00000000 buf_addr 0

  tmd(EC57168): sts_len 00000000 buf_addr 0

  tmd(EC57170): sts_len 00000000 buf_addr 0

  tmd(EC57178): sts_len 00000000 buf_addr 0

  tmd(EC57180): sts_len 00000000 buf_addr 0

  tmd(EC57188): sts_len 00000000 buf_addr 0

  tmd(EC57190): sts_len 00000000 buf_addr 0

  tmd(EC57198): sts_len 00000000 buf_addr 0

  tmd(EC571A0): sts_len 00000000 buf_addr 0

  tmd(EC571A8): sts_len 00000000 buf_addr 0

  tmd(EC571B0): sts_len 00000000 buf_addr 0

  tmd(EC571B8): sts_len 00000000 buf_addr 0

  tmd(EC571C0): sts_len 00000000 buf_addr 0

  tmd(EC571C8): sts_len 00000000 buf_addr 0

  tmd(EC571D0): sts_len 00000000 buf_addr 0

  tmd(EC571D8): sts_len 00000000 buf_addr 0

  tmd(EC571E0): sts_len 00000000 buf_addr 0

  tmd(EC571E8): sts_len 00000000 buf_addr 0

  tmd(EC571F0): sts_len 00000000 buf_addr 0

  tmd(EC571F8): sts_len 00000000 buf_addr 0

  tmd(EC57200): sts_len 00000000 buf_addr 0

  tmd(EC57208): sts_len 00000000 buf_addr 0

  tmd(EC57210): sts_len 00000000 buf_addr 0

  tmd(EC57218): sts_len 00000000 buf_addr 0

  tmd(EC57220): sts_len 00000000 buf_addr 0

  tmd(EC57228): sts_len 00000000 buf_addr 0

  tmd(EC57230): sts_len 00000000 buf_addr 0

  tmd(EC57238): sts_len 00000000 buf_addr 0

  tmd(EC57240): sts_len 00000000 buf_addr 0

  tmd(EC57248): sts_len 00000000 buf_addr 0

  tmd(EC57250): sts_len 00000000 buf_addr 0

  tmd(EC57258): sts_len 00000000 buf_addr 0

  tmd(EC57260): sts_len 00000000 buf_addr 0

  tmd(EC57268): sts_len 00000000 buf_addr 0

  tmd(EC57270): sts_len 00000000 buf_addr 0

  tmd(EC57278): sts_len 00000000 buf_addr 0

  tmd(EC57280): sts_len 00000000 buf_addr 0

  tmd(EC57288): sts_len 00000000 buf_addr 0

  tmd(EC57290): sts_len 00000000 buf_addr 0

  tmd(EC57298): sts_len 00000000 buf_addr 0

  tmd(EC572A0): sts_len 00000000 buf_addr 0

  tmd(EC572A8): sts_len 00000000 buf_addr 0

  tmd(EC572B0): sts_len 00000000 buf_addr 0

  tmd(EC572B8): sts_len 00000000 buf_addr 0

  tmd(EC572C0): sts_len 00000000 buf_addr 0

  tmd(EC572C8): sts_len 00000000 buf_addr 0

  tmd(EC572D0): sts_len 00000000 buf_addr 0

  tmd(EC572D8): sts_len 00000000 buf_addr 0

  tmd(EC572E0): sts_len 00000000 buf_addr 0

  tmd(EC572E8): sts_len 00000000 buf_addr 0

  tmd(EC572F0): sts_len 00000000 buf_addr 0

  tmd(EC572F8): sts_len 00000000 buf_addr 0

  tmd(EC57300): sts_len 00000000 buf_addr 0

  tmd(EC57308): sts_len 00000000 buf_addr 0

  tmd(EC57310): sts_len 00000000 buf_addr 0

  tmd(EC57318): sts_len 00000000 buf_addr 0

  tmd(EC57320): sts_len 00000000 buf_addr 0

  tmd(EC57328): sts_len 00000000 buf_addr 0

  tmd(EC57330): sts_len 00000000 buf_addr 0

  tmd(EC57338): sts_len 00000000 buf_addr 0

  tmd(EC57340): sts_len 00000000 buf_addr 0

  tmd(EC57348): sts_len 00000000 buf_addr 0

  tmd(EC57350): sts_len 00000000 buf_addr 0

  tmd(EC57358): sts_len 00000000 buf_addr 0

  tmd(EC57360): sts_len 00000000 buf_addr 0

  tmd(EC57368): sts_len 00000000 buf_addr 0

  tmd(EC57370): sts_len 00000000 buf_addr 0

  tmd(EC57378): sts_len 00000000 buf_addr 0

  tmd(EC57380): sts_len 00000000 buf_addr 0

  tmd(EC57388): sts_len 00000000 buf_addr 0

  tmd(EC57390): sts_len 00000000 buf_addr 0

  tmd(EC57398): sts_len 00000000 buf_addr 0

  tmd(EC573A0): sts_len 00000000 buf_addr 0

  tmd(EC573A8): sts_len 00000000 buf_addr 0

  tmd(EC573B0): sts_len 00000000 buf_addr 0

  tmd(EC573B8): sts_len 00000000 buf_addr 0

  tmd(EC573C0): sts_len 00000000 buf_addr 0

  tmd(EC573C8): sts_len 00000000 buf_addr 0

  tmd(EC573D0): sts_len 00000000 buf_addr 0

  tmd(EC573D8): sts_len 00000000 buf_addr 0

  tmd(EC573E0): sts_len 00000000 buf_addr 0

  tmd(EC573E8): sts_len 00000000 buf_addr 0

  tmd(EC573F0): sts_len 00000000 buf_addr 0

  tmd(EC573F8): sts_len 00000000 buf_addr 0

  tmd(EC57400): sts_len 00000000 buf_addr 0

  tmd(EC57408): sts_len 00000000 buf_addr 0

  tmd(EC57410): sts_len 00000000 buf_addr 0

  tmd(EC57418): sts_len 00000000 buf_addr 0

  tmd(EC57420): sts_len 00000000 buf_addr 0

  tmd(EC57428): sts_len 00000000 buf_addr 0

  tmd(EC57430): sts_len 00000000 buf_addr 0

  tmd(EC57438): sts_len 00000000 buf_addr 0

  tmd(EC57440): sts_len 00000000 buf_addr 0

  tmd(EC57448): sts_len 00000000 buf_addr 0

  tmd(EC57450): sts_len 00000000 buf_addr 0

  tmd(EC57458): sts_len 00000000 buf_addr 0

  tmd(EC57460): sts_len 00000000 buf_addr 0

  tmd(EC57468): sts_len 00000000 buf_addr 0

  tmd(EC57470): sts_len 00000000 buf_addr 0

  tmd(EC57478): sts_len 00000000 buf_addr 0


buffer size 1524


kununurra#show inv

NAME: "CISCO1941/K9 chassis", DESCR: "CISCO1941/K9 chassis"

PID: CISCO1941/K9      , VID: V03 , SN: FGL15432435


NAME: "WAN Interface Card - HWIC Serial 1T on Slot 0 SubSlot 0", DESCR: "WAN Interface Card - HWIC Serial 1T"

PID: HWIC-1T           , VID: V04 , SN: FOC15466RGY


NAME: "3G WWAN HWIC-HSPA/UMTS/EDGE/GPRS-850/900/1800/1900/2100MHz on Slot 0 SubSlot 1", DESCR: "3G WWAN HWIC-HSPA/UMTS/EDGE/GPRS-850/900/1800/1900/2100MHz"

PID: HWIC-3G-HSPA      , VID: V02 , SN: FOC16024B38


NAME: "Modem 0 on Cellular0/1/0", DESCR: "Sierra Wireless MC8790"

PID: MC8790            , VID: 1.0, SN: 011955005213295


NAME: "C1941/C2901 AC Power Supply", DESCR: "C1941/C2901 AC Power Supply"

PID: PWR-1941-2901-AC  , VID:    , SN:



kununurra#

kununurra#sh diag 0

Slot 0:

        C1941 Mother board 2GE, integrated VPN and 2W Port adapter, 4 ports

        Port adapter is analyzed

        Port adapter insertion time 2d01h ago

        EEPROM contents at hardware discovery:

        PCB Serial Number        : FOC153573DH

        Hardware Revision        : 1.0

        Part Number              : 73-14318-01

        Top Assy. Part Number    : 800-36881-01

        Board Revision           : B0

        Deviation Number         : 121225

        Fab Version              : 01

        Product (FRU) Number     : CISCO1941/K9

        Version Identifier       : V03

        CLEI Code                : CMMBS00ARB

        Processor type           : C8

        Chassis Serial Number    : FGL15432435

        Chassis MAC Address      : ccef.48b6.9960

        MAC Address block size   : 96

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 46 4F 43 31 35 33 35 37 33 44 48 40

          0x10: 06 19 41 01 00 82 49 37 EE 01 C0 46 03 20 00 90

          0x20: 11 01 42 42 30 88 00 01 D9 89 02 01 CB 8C 43 49

          0x30: 53 43 4F 31 39 34 31 2F 4B 39 89 56 30 33 20 D9

          0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 42 53 30 30 41 52

          0x50: 42 09 C8 C2 8B 46 47 4C 31 35 34 33 32 34 33 35

          0x60: C3 06 CC EF 48 B6 99 60 43 00 60 C4 08 00 00 00

          0x70: 00 00 00 00 00 F3 00 65 40 00 91 41 00 87 42 00

          0x80: 00 F8 00 28 03 E8 1C 89 07 D0 20 21 0B B8 20 93

          0x90: 0F A0 21 2F 13 88 21 83 17 70 21 A8 1B 58 21 B0

          0xA0: 1F 40 21 AB 23 28 21 79 27 10 21 78 41 00 EB 42

          0xB0: 00 00 F8 00 28 03 E8 1C 20 07 D0 1F 40 0B B8 20

          0xC0: 6C 0F A0 21 34 13 88 21 34 17 70 21 98 1B 58 21

          0xD0: 98 1F 40 21 98 23 28 21 34 27 10 21 34 FF FF FF

          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


        WIC Slot 0:

        HWIC Serial 1T WAN daughter card

        Hardware Revision        : 1.0

        Top Assy. Part Number    : 800-34377-02

        Board Revision           : B0

        Deviation Number         : 0

        Fab Version              : 01

        PCB Serial Number        : FOC15466RGY

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Fab Part Number          : 28-8141-01

        Product (FRU) Number     : HWIC-1T

        Version Identifier       : V04

        CLEI Code                : COUIA8SCAA

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 05 88 41 01 00 C0 46 03 20 00 86 49 02

          0x10: 42 42 30 88 00 00 00 00 02 01 C1 8B 46 4F 43 31

          0x20: 35 34 36 36 52 47 59 03 00 81 00 00 00 00 04 00

          0x30: 85 1C 1F CD 01 CB 87 48 57 49 43 2D 31 54 89 56

          0x40: 30 34 20 C6 8A 43 4F 55 49 41 38 53 43 41 41 D9

          0x50: 02 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


        WIC Slot 1:

        3G WWAN HWIC-HSPA/UMTS/EDGE/GPRS-850/900/1800/1900/2100MHz

        Hardware Revision        : 1.0

        Part Number              : 73-11671-02

        Top Assy. Part Number    : 800-30450-02

        Board Revision           : C0

        Deviation Number         : 124008

        Fab Version              : 04

        PCB Serial Number        : FOC16024B38

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : HWIC-3G-HSPA

        Version Identifier       : V02

        CLEI Code                : COUIA29CAA

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 06 1D 41 01 00 82 49 2D 97 02 C0 46 03

          0x10: 20 00 76 F2 02 42 43 30 88 00 01 E4 68 02 04 C1

          0x20: 8B 46 4F 43 31 36 30 32 34 42 33 38 03 00 81 00

          0x30: 00 00 00 04 00 CB 8C 48 57 49 43 2D 33 47 2D 48

          0x40: 53 50 41 89 56 30 32 20 D9 02 40 C1 C6 8A 43 4F

          0x50: 55 49 41 32 39 43 41 41 C4 08 00 00 00 00 00 00

          0x60: 00 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF



Embedded Service Engine 0/0 :

  Total platform memory : 524288K bytes

  Total 2nd core memory : 0K bytes


kununurra#sh diag

Slot 0:

        C1941 Mother board 2GE, integrated VPN and 2W Port adapter, 4 ports

        Port adapter is analyzed

        Port adapter insertion time 2d01h ago

        EEPROM contents at hardware discovery:

        PCB Serial Number        : FOC153573DH

        Hardware Revision        : 1.0

        Part Number              : 73-14318-01

        Top Assy. Part Number    : 800-36881-01

        Board Revision           : B0

        Deviation Number         : 121225

        Fab Version              : 01

        Product (FRU) Number     : CISCO1941/K9

        Version Identifier       : V03

        CLEI Code                : CMMBS00ARB

        Processor type           : C8

        Chassis Serial Number    : FGL15432435

        Chassis MAC Address      : ccef.48b6.9960

        MAC Address block size   : 96

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 46 4F 43 31 35 33 35 37 33 44 48 40

          0x10: 06 19 41 01 00 82 49 37 EE 01 C0 46 03 20 00 90

          0x20: 11 01 42 42 30 88 00 01 D9 89 02 01 CB 8C 43 49

          0x30: 53 43 4F 31 39 34 31 2F 4B 39 89 56 30 33 20 D9

          0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 42 53 30 30 41 52

          0x50: 42 09 C8 C2 8B 46 47 4C 31 35 34 33 32 34 33 35

          0x60: C3 06 CC EF 48 B6 99 60 43 00 60 C4 08 00 00 00

          0x70: 00 00 00 00 00 F3 00 65 40 00 91 41 00 87 42 00

          0x80: 00 F8 00 28 03 E8 1C 89 07 D0 20 21 0B B8 20 93

          0x90: 0F A0 21 2F 13 88 21 83 17 70 21 A8 1B 58 21 B0

          0xA0: 1F 40 21 AB 23 28 21 79 27 10 21 78 41 00 EB 42

          0xB0: 00 00 F8 00 28 03 E8 1C 20 07 D0 1F 40 0B B8 20

          0xC0: 6C 0F A0 21 34 13 88 21 34 17 70 21 98 1B 58 21

          0xD0: 98 1F 40 21 98 23 28 21 34 27 10 21 34 FF FF FF

          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


        WIC Slot 0:

        HWIC Serial 1T WAN daughter card

        Hardware Revision        : 1.0

        Top Assy. Part Number    : 800-34377-02

        Board Revision           : B0

        Deviation Number         : 0

        Fab Version              : 01

        PCB Serial Number        : FOC15466RGY

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Fab Part Number          : 28-8141-01

        Product (FRU) Number     : HWIC-1T

        Version Identifier       : V04

        CLEI Code                : COUIA8SCAA

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 05 88 41 01 00 C0 46 03 20 00 86 49 02

          0x10: 42 42 30 88 00 00 00 00 02 01 C1 8B 46 4F 43 31

          0x20: 35 34 36 36 52 47 59 03 00 81 00 00 00 00 04 00

          0x30: 85 1C 1F CD 01 CB 87 48 57 49 43 2D 31 54 89 56

          0x40: 30 34 20 C6 8A 43 4F 55 49 41 38 53 43 41 41 D9

          0x50: 02 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


        WIC Slot 1:

        3G WWAN HWIC-HSPA/UMTS/EDGE/GPRS-850/900/1800/1900/2100MHz

        Hardware Revision        : 1.0

        Part Number              : 73-11671-02

        Top Assy. Part Number    : 800-30450-02

        Board Revision           : C0

        Deviation Number         : 124008

        Fab Version              : 04

        PCB Serial Number        : FOC16024B38

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : HWIC-3G-HSPA

        Version Identifier       : V02

        CLEI Code                : COUIA29CAA

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 06 1D 41 01 00 82 49 2D 97 02 C0 46 03

          0x10: 20 00 76 F2 02 42 43 30 88 00 01 E4 68 02 04 C1

          0x20: 8B 46 4F 43 31 36 30 32 34 42 33 38 03 00 81 00

          0x30: 00 00 00 04 00 CB 8C 48 57 49 43 2D 33 47 2D 48

          0x40: 53 50 41 89 56 30 32 20 D9 02 40 C1 C6 8A 43 4F

          0x50: 55 49 41 32 39 43 41 41 C4 08 00 00 00 00 00 00

          0x60: 00 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF



Embedded Service Engine 0/0 :

  Total platform memory : 524288K bytes

  Total 2nd core memory : 0K bytes

  Start of physical address for 2nd core : 0x80000000

  Virtual address start of 2nd core memory : 0x0 - 0x0

  2nd core configured disabled

  L2 cache ways for 2nd core : 0

I've powered up an old 1721 that I had laying around. It has a WIC-1T (DB60) interface.


1) No cable attached:

Interface Serial0

Hardware is PowerQUICC MPC860

No serial cable attached

idb at 0x815C8B94, driver data structure at 0x815D0698


2) DCE end of DTE/DCE crossover cable attached (nothing on other end of cable)

Interface Serial0

Hardware is PowerQUICC MPC860

DCE V.35, no clock

idb at 0x815C8B94, driver data structure at 0x815D0698


3) DTE end of DTE/DCE crossover cable attached (nothing on other end of cable)

Interface Serial0

Hardware is PowerQUICC MPC860

DTE V.35 clocks stopped.

idb at 0x815C8B94, driver data structure at 0x815D0698


Given the above, is it reasonable to think that the cables on the 1941's are faulty as the routers should be at least recognising that something is plugged in?


CC

Richard Burts Fri, 04/13/2012 - 02:36
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CC


Thank you for the additional information. I hoped that it might point at an issue but I do not see anything obvious in it.


I would think that faulty cables would certainly be a possibility to investigate since the router is not recognizing the cables.


I am not familiar with the Telstra NTU-4S and wonder if there is anything that needs to be done on it to activate the connection to the router?


HTH


Rick

Hi Rick


Thank you for the help with this.  We've organised for those smart serial to X21 cables to be sent back to us for testing.  I'll post back when I have a result. 


According to Telstra, Cisco routers don't require special settings to talk to these NTU.


Umm, apologies if this is bad form, but could I ask you to cast your eye over

https://supportforums.cisco.com/thread/2143193 (routing between 3g interfaces)?


Many thanks


CC

Richard Burts Fri, 04/13/2012 - 11:28
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not bad form. I have posted a response to it.


HTH


Rick

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