Password Recovery for MDS 9124

Unanswered Question
Apr 13th, 2012

We've been trying to recover the admin password on our two MDS 9124 fiber channel switches using this documentation from Cisco:

Has anyone done this successfully?  When I hit step 10 to "load bootflash:IMAGE.bin" after changing the password, it successfully decompresses the software image, but brings me to the switch prompt to log in.  Step 11 in these steps say I should be hitting an elevated prompt where I can "copy run start" and the password I changed it to fails. 

"Copy run start" also doesn't work from the "switch(boot)#" or "switch(boot-config)#" prompts, because it can't find the config files in "bootflash:" and the only other drive is called "slot0:" or "slot1:" but it won't let me list files from it.

I have this problem too.
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