Ex 90 Error

Unanswered Question
Apr 16th, 2012

Dear all,

The telepresence is not opennig with the error below but sometimes can open after reboot. Does anybody see a problem with this?

"The touch screen has no network conneciton"

I have this problem too.
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vivsing2 Mon, 04/16/2012 - 01:05

Hi Emre,

Please confirm me whether your EX90 is working fine other than touch.

From root can you ping the touch panel  ?

$ ping endeavour

PING endeavour.localnet (169.254.1.30) 56(84) bytes of data.

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=1 ttl=64 time=0.398 ms

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=2 ttl=64 time=0.400 ms

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=3 ttl=64 time=0.374 ms

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=4 ttl=64 time=0.412 ms

^C

--- endeavour.localnet ping statistics ---

4 packets transmitted, 4 received, 0% packet loss, time 3003ms

rtt min/avg/max/mdev = 0.374/0.396/0.412/0.013 ms

$

And also check the file messages.log under directory /var/log

[tandberg:/var/log] $ pwd

/var/log

[tandberg:/var/log] $ grep -i endeavour messages.log

Mar 19 12:47:13 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-dl [file=/sbin/../etc/xinetd.conf] [line=48]

Mar 19 12:47:13 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-upgrade [file=/etc/xinetd.d/endeavour-upgrade] [line=13]

Mar 19 12:47:17 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-dl [file=/sbin/../etc/xinetd.conf] [line=48]

Mar 19 12:47:17 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-upgrade [file=/etc/xinetd.d/endeavour-upgrade] [line=13]

Mar 19 12:47:17 (none) xinetd[1716]: readjusting service endeavour-dl

Mar 19 12:47:17 (none) xinetd[1716]: readjusting service endeavour-poke

[tandberg:/var/log] $

To see what the touch panel report on error message.

Regards,

Vivek

hdewulf Tue, 04/17/2012 - 01:00

Can you turn off the touch device via the unix command.

           $   echo 0 > /sys/class/gpio1/touchpad/power_ctrl

then turn on the touch device again.

         $echo 1 > /sys/class/gpio1/touchpad/power

And see if the ping works.

/Hans

Emre Ozkan Tue, 04/17/2012 - 02:29

How can i reach the unix interface?

And now the error like that  "software synchronization failed"

hdewulf Tue, 04/17/2012 - 03:19

An other way is just  to remove the ethernet cable of the touch panel, and look if the light become activated .

/Hans

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