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Ex 90 Error

Emre Ozkan
Level 1
Level 1

Dear all,

The telepresence is not opennig with the error below but sometimes can open after reboot. Does anybody see a problem with this?

"The touch screen has no network conneciton"

5 Replies 5

vivsing2
Level 1
Level 1

Hi Emre,

Please confirm me whether your EX90 is working fine other than touch.

From root can you ping the touch panel  ?

$ ping endeavour

PING endeavour.localnet (169.254.1.30) 56(84) bytes of data.

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=1 ttl=64 time=0.398 ms

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=2 ttl=64 time=0.400 ms

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=3 ttl=64 time=0.374 ms

64 bytes from endeavour.localnet (169.254.1.30): icmp_seq=4 ttl=64 time=0.412 ms

^C

--- endeavour.localnet ping statistics ---

4 packets transmitted, 4 received, 0% packet loss, time 3003ms

rtt min/avg/max/mdev = 0.374/0.396/0.412/0.013 ms

$

And also check the file messages.log under directory /var/log

[tandberg:/var/log] $ pwd

/var/log

[tandberg:/var/log] $ grep -i endeavour messages.log

Mar 19 12:47:13 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-dl [file=/sbin/../etc/xinetd.conf] [line=48]

Mar 19 12:47:13 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-upgrade [file=/etc/xinetd.d/endeavour-upgrade] [line=13]

Mar 19 12:47:17 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-dl [file=/sbin/../etc/xinetd.conf] [line=48]

Mar 19 12:47:17 (none) xinetd[1716]: Reading included configuration file: /etc/xinetd.d/endeavour-upgrade [file=/etc/xinetd.d/endeavour-upgrade] [line=13]

Mar 19 12:47:17 (none) xinetd[1716]: readjusting service endeavour-dl

Mar 19 12:47:17 (none) xinetd[1716]: readjusting service endeavour-poke

[tandberg:/var/log] $

To see what the touch panel report on error message.

Regards,

Vivek

Hi Vivek,

I can't ping the touch panel.

Can you turn off the touch device via the unix command.

           $   echo 0 > /sys/class/gpio1/touchpad/power_ctrl

then turn on the touch device again.

         $echo 1 > /sys/class/gpio1/touchpad/power

And see if the ping works.

/Hans

How can i reach the unix interface?

And now the error like that  "software synchronization failed"

An other way is just  to remove the ethernet cable of the touch panel, and look if the light become activated .

/Hans

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