How can we setup our system to show the call information for the line the we are monitoring. I have a 7975 that is monitoring several lines. I can tell when someone is on the phone (button red) but I have no idea who they are talking to.
Noticed on the Smart CallConnector that there is a field for the Number and Caller Name, but they are currently unpopulated.
Where can I setup more information for these monitored lines?