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TMS Provisioning, synchronize AD user not automatically

Answered Question
Apr 17th, 2012
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Dear ALL


I have a  Problem with a TMS Provisioning Directory which are synchronized with the AD Directory.

if  I start manually to synchronize, than is working fine.

I see in the Info that will be the next start 4:00am but this does not synchronized with the AD automatically, only manually is working.


Does have anybody an Idea where can find the Log which logs this synchronisation.


I know also that this time is not editable, is this maybe possible in the netx rel 13.2 with Provisioning extension 2.0 ?


Thanks for any Input


Best Regards

Georg

Correct Answer by Magnus Ohm about 5 years 4 months ago

Hi Georg


Try this:


USE TMSNG

set IDENTITY_INSERT [dbo].[SchedulerEvent] ON

INSERT INTO [dbo].[SchedulerEvent] ([Id], [EventServiceName], [EventServiceDLL], [PrimaryServerId], [StartTime], [CancelTime], [ExpireTime], [Status], [SchedulerRuntimeStatus_Id], [Priority], [Progress], [EventDescription], [Parameters], [EventLog], [ReoccurenceRule], [RestartTime], [AllowGUIDelete], [ExternalEventId], [RejectList], [Owner_aclUser_Id], [SendSuccessEvent], [SendFailureEvent], [LastEventLogEntry]) VALUES(12, N'Tandberg.TMS.Service.TMSAgent.TMSAgentUserImportEventHandler', N'', N'', '2009-06-26 04:00:00', '2009-06-26 16:00:00', '2109-06-26 04:00:00', N'Log_All_Pending', 1, 1, 0, N'Log_ScheduleUserImportEventHandler_Description|', N'', N'2009-06-26 09:05:52|Log_Settings_Created', N'EVERY1DAY', '2009-06-27 04:00:00', 0, NULL, NULL, 1, 0, 0, N'');

set IDENTITY_INSERT [dbo].[SchedulerEvent] OFF


This should trigger it to start automatically.


And no you cannot set the time in the new provisioning model.



/Magnus

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Magnus Ohm Tue, 04/17/2012 - 07:39
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  • Cisco Employee,

Hi Georg.


This is a known issue and a sql query should solve that issue. Unfortunately I dont have access to this at the moment as I'm not in the office. Maybe someone else can give this to you. If not i will send it to you tomorrow.


Regarding the sych time in TMSPE I do not think so. But I'm not 100% sure. I was setting up ad synch in tmspe today but i just dont remember if an option for ths was added. I will have to check it.


Someone else might be able to fill me in here as well. If not i will include this info as well.


Hope this helps a little for now. /Magnus


Sent from Cisco Technical Support iPhone App

Georg Kehrer Wed, 04/18/2012 - 00:52
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Hi Magnus


Thank you for the fast Feedback.


If would be great if you can send me this script/SW/udpate whatever you mean with the SQL query.


Best Regards

Georg

Sumeet Rakesh Wed, 04/18/2012 - 04:52
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  • Cisco Employee,

Hi Georg,

Please let me know TMS version and since when you are facing this issue. Was there are any recent software updates to 13.X after which it stopped working .

Correct Answer
Magnus Ohm Wed, 04/18/2012 - 04:57
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  • Cisco Employee,

Hi Georg


Try this:


USE TMSNG

set IDENTITY_INSERT [dbo].[SchedulerEvent] ON

INSERT INTO [dbo].[SchedulerEvent] ([Id], [EventServiceName], [EventServiceDLL], [PrimaryServerId], [StartTime], [CancelTime], [ExpireTime], [Status], [SchedulerRuntimeStatus_Id], [Priority], [Progress], [EventDescription], [Parameters], [EventLog], [ReoccurenceRule], [RestartTime], [AllowGUIDelete], [ExternalEventId], [RejectList], [Owner_aclUser_Id], [SendSuccessEvent], [SendFailureEvent], [LastEventLogEntry]) VALUES(12, N'Tandberg.TMS.Service.TMSAgent.TMSAgentUserImportEventHandler', N'', N'', '2009-06-26 04:00:00', '2009-06-26 16:00:00', '2109-06-26 04:00:00', N'Log_All_Pending', 1, 1, 0, N'Log_ScheduleUserImportEventHandler_Description|', N'', N'2009-06-26 09:05:52|Log_Settings_Created', N'EVERY1DAY', '2009-06-27 04:00:00', 0, NULL, NULL, 1, 0, 0, N'');

set IDENTITY_INSERT [dbo].[SchedulerEvent] OFF


This should trigger it to start automatically.


And no you cannot set the time in the new provisioning model.



/Magnus

Georg Kehrer Wed, 04/18/2012 - 05:47
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Hi Magnus


I will try this in the next time, but I dont know when I can test it, because my Contact is on Holiday next 2 Weeks.


I will come back with the results.


Thank you.

Best Regards

Georg

Jason Neurohr Tue, 05/01/2012 - 17:11
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Hi Magnus,


Is this issue documented anywhere, or fixed in any of the newer releases (13.2?).

Georg Kehrer Thu, 05/03/2012 - 23:21
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Hi Magnus


The setting works, great Thank you.


Is this fixed in ver 13.2?

Or exist this Problem only in specific situation?


Regards

Georg

Jason Neurohr Wed, 05/16/2012 - 16:51
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Hi Magnus,


Can you confirm if it is fixed in 13.2, and if it is officially documented anywhere?


Regards

Jason

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