Got a customer with X6.1 on his VCS-E & VCS-C. MOVI was working perfectly fine. We then added the VCS-C to the domain and enabled NTLM authentication. MOVI still works using the new AD credentials, however we have (2) issues.
(1) Customer was using MOVI v4.2 and everything works fine. Customer downloads Jabber v4.4 and they can no longer log in. Looks like it does not even query the VCS-C, seems to jump right to the VCS-E.
(2) When MOVI v4.2 or Jabber v4.4 try to connect to the VCS-E they are unable to authenticate. What are the required auth zone policies for the VCS-E & VCS-C when using the NTML authentication?
check the other threads on the CSC. To answer your queries:
case 1: if the Jabber is not able to get a reply in the definite timeperiod then it will jump to expressway.
case 2: check the below links