- Silver, 250 points or more
Community Spotlight Award,
Best Publication, November 2015
Cisco has the voice wiki published that has a good bit of info in it. In the Wiki, Cisco has published a standards based set of requirements for non Cisco UCS third party blade hardware for supporting virtualization of UC. It lists the expected things such as processor speed, type, amounts of memory, etc. All this is common sense.
Then it goes on to say that Cisco will only support IBM and HP, and specifically excludes all other manufacturers. As a partner, we are having issues with this. Customers don’t understand why the manufacturer enters into the standard, and the only answer we can give them is “Because Cisco said so”. That isn’t being received very well, and we have had large customers back away from UC virtualization as a result several times.
I’m not trying to force this in any particular direction. I just need an answer as to WHY the vendor even matters if we are going to use a performance based specification. I can't make sense of this, and the customers certainly aren't getting it.
Has anyone ever gotten an official or semi official answer on this matter? Every time I've asked into the various SE's I deal with, I get complete silence in response. Not trying to force this in any particular direction....just trying to understand the answer so I can communicate the requirement and explain it better.
We truly value your concerns & would like to suggest you with 2 more options apart from what Chris mentioned about CAM team.
1. You might want to open a PDI Helpdesk case from portal www.cisco.com/go/pdihelpdesk so that an answer from the product team can be seeked.
2. Alternatively, raise a thread at Cisco Communities here https://communities.cisco.com/community/partner/collaboration/uc?view=discussions which is monitored by Cisco's product team.