04-18-2012 07:34 AM - edited 03-17-2019 11:04 PM
hello Folks,
I'm trying to upgrade the codec from TC4.2.1.265253 to TC 5.1
Do you guys have any recommendations or guidance on how to upgrade the codec properly
I'm requesting the release key form cisco as well
which one do i need to apply first the upgrade or the releae key
do you guys have a document that will tell me how to do the upgrade process?
i can't find one
thank you
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04-18-2012 07:51 AM
Hi there are several ways of upgrading. You can do it first and foremost from the endpoints webinterface. You type in the releasekey and upload the software there and press upgrade.
Wait for the process to finish its going to reboot. All configs are perserved and you should now be on the new version. The wevinterface is reachable on http://endpoint-ip
The release key can be typed after the upgrade as well
/magnus
Sent from Cisco Technical Support iPhone App
04-18-2012 07:51 AM
Hi there are several ways of upgrading. You can do it first and foremost from the endpoints webinterface. You type in the releasekey and upload the software there and press upgrade.
Wait for the process to finish its going to reboot. All configs are perserved and you should now be on the new version. The wevinterface is reachable on http://endpoint-ip
The release key can be typed after the upgrade as well
/magnus
Sent from Cisco Technical Support iPhone App
04-18-2012 08:16 AM
04-18-2012 08:59 AM
thank you very much
I'm in the middle of the upgrade
i got the key from cisco as well
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