Good day -
I am currently working on a MXP95 that is not accepting any remote control inputs - although I see the light on the unit flash when I press a button on the remote it doesn't do any actions on the screen. The remote I've tried to use are TRC4 and TRC3 - both work on another unit (1000MXP) so I'm not sure what the cause of the issue is.
My current firmware version on the MXP95 is F8.2 - would a reflash or upgrade of firmware restablish the communications to the remote? If so I'd like to have a procedure to follow on the unit for the reflash/update.
Other things I've tried:
- Complete power cycled the unit and disengaged power
- The unit was only hooked up to power/output video/network for about 20hours yesterday to test uptime and network connectivity.