04-20-2012 01:07 PM - edited 03-16-2019 10:45 AM
Hello all,
CME 7.1 have multiple extension and the main line "10" shared among all these phones, now when the call rings it rings on all the phones which is what i want, but when it get picked up the shared line it not shown in use.. What i need to be able to do is have the active call on phone 1 put on hold and be able to get picked up on any of the phones that share the line.. This is what i have it configured which it doesn't;t work:
ephone 1
description Tr-Wireless
mac-address 0024.975B.0F00
max-calls-per-button 4
type 7921
no dnd feature-ring
button 1o1,2,3,4,5 2:6
!
!
!
ephone 2
description Tr-Desk
mac-address 000F.F704.1DAA
type 7970
no dnd feature-ring
button 1o1,2,3,4,5 2:6
!
!
!
ephone 3
live-record
description Al phone
mac-address 001E.4A5F.51CC
max-calls-per-button 2
no dnd feature-ring
button 1o1,2,3,4,5 2:8
Thanks
Solved! Go to Solution.
04-21-2012 12:06 PM
Overlay DN, and multiple DN sfor the same number are and obsolete tecnique, not used anymore.
Instead configure the shared ephone-dn (of which you have not included configuration, but you should have) as octo-line.
That's it, as explained in the CME Administrator Guide.
04-20-2012 01:22 PM
This should help:
Basically use "c" instead of "o".
HTH,
Chris
04-21-2012 11:48 AM
Chris- Thanks for the response, I read about it before and have tried but that don;t work either.. Nt sure if I'm missing anything else in the config..
ephone 1
description Tr-Wireless
mac-address 0024.975B.0F00
max-calls-per-button 4
type 7921
no dnd feature-ring
button 1c1,2,3,4,5 2:6
!
!
!
ephone 2
description Tr-Desk
mac-address 000F.F704.1DAA
type 7970
no dnd feature-ring
button 1c1,2,3,4,5 2:6
!
!
!
ephone 3
live-record
description Al phone
mac-address 001E.4A5F.51CC
max-calls-per-button 2
no dnd feature-ring
button 1c1,2,3,4,5 2:8
04-21-2012 12:06 PM
Overlay DN, and multiple DN sfor the same number are and obsolete tecnique, not used anymore.
Instead configure the shared ephone-dn (of which you have not included configuration, but you should have) as octo-line.
That's it, as explained in the CME Administrator Guide.
04-21-2012 02:33 PM
Paolo,
Firstly, thanks for your input!!!
I thought it was optional configuring 7970's as octo-line with dual line should work that's what i though..
This is the ephone-dn configs:
ephone-dn 1 dual-line
number 10 no-reg both
label Main-10
name Usalb Logistics
preference 1
huntstop channel
no huntstop
transfer-mode blind
!
!
ephone-dn 2 dual-line
number 10 no-reg both
label Main-10
preference 2
huntstop channel
no huntstop
!
!
ephone-dn 3 dual-line
number 10 no-reg both
label Main-10
preference 3
huntstop channel
no huntstop
!
!
ephone-dn 4 dual-line
number 10 no-reg both
label Main-10
preference 4
huntstop channel
no huntstop
!
!
ephone-dn 5 dual-line
number 10 no-reg both
label Main-10
preference 5
huntstop channel
no huntstop
!
04-21-2012 03:16 PM
Again: that will not do what you want, read above.
Please remember to rate useful posts clicking on the stars below.
04-23-2012 11:02 AM
I removed the overlay and its working great.. Thank you!!!
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