I have a contract on my account, but I can't download software for the device and I can't get SCH to allow me to use it. It says I don't have a contract, but it's on my profile. I try to register for SCH and the contract associations people say I have a contract. SCH says I don't have a contract. Four loops of this already and three loops trying to get software for the device without having to use special file access requests. Everyone says I do/don't have a contract, but no one can tell me how to get this inconsistant database issue resolved!! Do you know anyway I can find someone who can figure this out?