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cisco alpine scsi enclosure device

Unanswered Question
Apr 29th, 2012
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we are looking driver for " cisco alpine scsi enclosure device "


Our enviroment are :

C460 M2

Windows server 2003 X64 Enterprise edition R2 SP2

LSI CONTROLLER 9260-8i



Best regards

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padramas Sun, 04/29/2012 - 22:55
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  • Cisco Employee,

Hello,

Here is the latest drver ISO image


http://www.cisco.com/cisco/software/release.html?mdfid=283862074&flowid=26802&softwareid=283853158&release=1.4%283a%29&relind=AVAILABLE&rellifecycle=&reltype=latest


Also , as per latest HCL, Windows 2003 is not a supported OS for C460 server


http://www.cisco.com/en/US/products/ps10477/prod_technical_reference_list.html


Can you please share the exact error message or more details about this driver ?


Padma

piston.andriyanto Mon, 04/30/2012 - 03:26
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Thank you Padramas,


Yes we already know that Windows 2003 is not a supported OS for C460 server, but our customer dont want to know that.. this is the screenshoot from device manager:

we already download the newest driver but still not found..


Do you any sugestion?


when we enter the web bios (LSI Mega raid) we also found about alpine, is this related ?

thank you

padramas Mon, 04/30/2012 - 03:49
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Not having SCSI Enclosure device driver might not break any major functionality.


However, it is strongly recommended to run supported OS and also helps to avail support from TAC.


Padma

piston.andriyanto Mon, 04/30/2012 - 21:08
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Hi Padma,

Thank for your answer,


from CIMC SEL we found this critical error :


2012-04-30 02:46:16    critical    System Software event: Post sensor, CPU0 Riser 8 DIMM_1D Memory not configured for selected RAS mode [0xE4FC] was asserted

2012-04-29 19:06:38    critical    CATERR_N: Processor sensor, Predictive Failure asserted was asserted

2012-04-28 16:23:54     critical    FRU_MR2 MEM2_MB_TEMP: Temperature sensor for FRU_MR2, non-recoverable event, Upper Non-Recoverable going high was deasserted

2012-04-28 16:23:52    critical    FRU_MR2 MEM2_MB_TEMP: Temperature sensor for FRU_MR2, failure event, Upper Critical going high (127.0 > 92.0 C) was asserted


what its mean? are this error related to the driver?

thank u

padramas Mon, 04/30/2012 - 22:16
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  • Cisco Employee,

Hello Piston,


CIMC version ?


These errors are not related to SCSI enclosure driver. I would suggest you to open a TAC service request with CIMC show tech log bundle.


It will help us to understand your server configuration and the problem.


Padma

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