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Issues with a Credit Card Machine using a VG202

Deancc3710_2
Level 1
Level 1

‎05-01-2012 08:04 AM - edited ‎03-13-2019 07:48 PM

Has anyone run into any issues with using CC machines with using SCCP on a VG202?

Setup: 2 CC Machines--> VG202 --> connecting to Call Manager 8.6 using DHCP.  Both of my CC machines work fine doing a normal CC transaction, but at the end of the day the client runs a batch report on the cc machine but the cc machine will time out after 1 min.  The Batch report usually takes about 3 to 4 mins to complete. 

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4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

‎05-03-2012 02:42 AM

Have you set network-clock correctly on teh PRI gateway ?

lisacoody
Level 1
Level 1
In response to paolo bevilacqua

‎09-06-2012 10:02 AM

Can you elaborate on your response? I'm having a similar issue with a VG-224.

Thanks!

Lisa Coody

0 Helpful

lisacoody
Level 1
Level 1
In response to paolo bevilacqua

‎09-07-2012 11:43 AM

Thank you!

Adding "network-clock-select 1 T1 0/0/0" to the config resolved the issue. No more slips and credit card machine runs smoothly now.

I very much appreciate your assistance.

0 Helpful

paolo bevilacqua
Hall of Fame
Hall of Fame
In response to lisacoody

‎09-10-2012 04:03 AM

Thank you for the nice rating and good luck!

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