Unity Reports

Unanswered Question
May 2nd, 2012

I need to get a report for

1. Mailbox Full Report

2. List the phone numbers of voicemails in a specific mailbox.

What do I need to do to create such reports. Is there spefic instructions for such a report?

Unity Conn 8.5

Thank you!                  

I have this problem too.
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Rob Huffman Wed, 05/02/2012 - 11:44

Hi Neal,

I think some of the best CUC reports are generated using this tool from

the great suite of Unity/Unity Connection Tools. You can include the mailbox size

and mailbox quota in the report you generate to determine 'Full" mailboxes. I don't

know of any report that will show the phone numbers attached to messages in a user

mailbox. You might try the User Message Activity Report from here;

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag300.html

Connection User Data Dump (CUDD) Tool

The Connection User Data Dump (CUDD) is a Windows-based remote database administration tool available on the Cisco Unity Tools website. CUDD allows you to export specific information about users to a file that can be viewed or imported into another application, such as a database utility or Microsoft Excel. When the data is exported, the tool automatically creates a header row that lists the data type found in each column of the output, for ease of import into other programs.

The tool is available from the "Superb" Unity Tools site;

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

From the Help Notes;

Requirements/Special Notes

This version of User Data Dump runs on Windows XP/2000/2003 or Vista.

***This version of User Data Dump only works with Unity Connection 7.0(1) or later.

You must enable the ODBC proxy service on the Unity Connection server and attach to the database using an account enabled for the remote database access role. See the next section for details on this.

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm

Cheers!
Rob

"Everything is broken" - Bob Dylan

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