spa50x and spa525 font policy

Unanswered Question
May 2nd, 2012

Is there a way to change the font on the phone's button/menu ?

Before i join my phones to the uc540, the font was ok but now it's small and compressed.

thanks                  

I have this problem too.
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Paolo Bevilacqua Thu, 05/03/2012 - 02:34

Are you using US locale?

If yes, de-configure it leaving the default, then factory-reset phones.

datak2011 Thu, 05/03/2012 - 10:13

you mean the phone language and phone region ?

i used US English and Canadian French and the font is the same, too small and too compressed

if not where I can see what you're talking about ?

Paolo Bevilacqua Thu, 05/03/2012 - 10:27

When using non English/US language, the font is changed to accommodate special characters.

I'm afraid there is not alternative to that.

datak2011 Thu, 05/03/2012 - 10:44

i'm currently using US and it's all compressed, here's a picture, is this normal ?

i'm taken a pic of a spa504 connected to an asterisk server also

connected to asterisk server:

connected to uc500 :

take a look at letter o and e, on the uc500 they are thinner

David Trad Tue, 05/15/2012 - 16:07

Hi Tommy,

There is not a great deal you can do about it, unless they were to release a firmware that allowed you to alter the sizes of the fonts you are going to be stuck with what you have.

However what you are seeing is a typical scenario, for instance SPA phones connected to an Asterisk system will have a SIP based firmware on it, and the fonts on this firmware are vastly different to that of the Skinny SCCP firmware that the SPA series phone has when plugged into a UC, the reason for this I would imaging be related to the functionality of the softkeys that are used to carry out functions, Asterisk will not utilize all that the UC does and thus they need to make sure that there is sufficient room on the screen to cater for everything.

You can try and petition on here for them to make the phones more flexible, however don't pin your hopes on it as I would imaging there are other items on the agenda that carry more weight and priority for future releases, even though I personally consider this as an important request as well

Cheers,

David.

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Posted May 2, 2012 at 11:54 AM
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