how to disable CDR for one extension number

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May 3rd, 2012
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Hi,

My client has a few extensions configured with an 'access door' feature so when the number is dialled a remote doorlock is unlocked.  One of the doors does not close properly and each time it 'bounces' on the latch a CDR is being generated.  As some of the doors are very busy the CDR logs are getting clogged up with these doors in contant use.  I have read though some CDR configuration notes and have found some sections on disabling CDR (entirely) or using the RTMT to clear the CDR/CMR buffers, but nothing that can be configured on a specific extension. 


The current version of CUCM is 4.1 but the site is being migrated to CUCM8.5 at present.


If anyone has any pointers or needs further information please ask!

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Paolo Bevilacqua Thu, 05/03/2012 - 13:32
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Wrong forum, try "IP Telephony". You can move your post using the control panel on the right.

wildflower1977 Wed, 05/09/2012 - 06:49
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so, does anyone have any suggestions to try no its in the right forum?

Jaime Valencia Wed, 05/09/2012 - 07:07
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That's not possible, CDR is either ON or OFF for the whole server in which the parameter is configured.

Any DN which is registered on a server where CDR is ON will generate CDR data.


HTH

java

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Rob Huffman Wed, 05/09/2012 - 07:25
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Hi there,


It's possible that disabling this parameter "CDR Log Call with Zero Duration Flag" might get rid of these

records as they may be 0 seconds in length


Cheers!

Rob




"Everything is broken" - Bob Dylan

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