I am a little confused about how the contracting stuff works.. I purchased a Wireless Network Card a couple of years ago, but
I cant seem to find the CD that came with it, so I thought it was easier to download the drivers from cisco site.. So what are my options?
Everyone that purchase a Wireless Card, has to OPEN a service contract or something like that?
I received this from Cisco's Tech Support
Starting Nov 9, 2010, Cisco is enforcing software entitlement based on
active contracts covered in profiles and will only allow you to download
software for the active products covered in the contracts that are
associated with your profile.
I checked serial number provided and found that it is not covered under contract or warranty as for the contract number (2754248 ) it doesn't cover product in question.
Please provide us with active serial or contract number covering product in question to be able further assist you.