05-07-2012 05:44 AM - edited 03-16-2019 11:01 AM
I have configured a hunt group with broadcast with the all user in the hunt group sharing the same 6 lines on there 7965 phones. When call came on the first line and the first user is busy on call another call come on the hunt it land on the second line at that time the fist person who is on call hear the beep sound and there is voice cracking at same time. There are two question :
1) Had anyone faces the same problem?
2) Can we restrict the beep sound when call came on second line?
Solved! Go to Solution.
05-07-2012 06:32 AM
Yes, you can set the Ring Active policy to Disabled on the DN.
HTH,
Chris
05-07-2012 06:32 AM
Yes, you can set the Ring Active policy to Disabled on the DN.
HTH,
Chris
05-08-2012 07:05 AM
Chris Its working fine when call is landing on the same line.But when the call is landing on another line of phone I am still getting the beep.
05-08-2012 07:14 AM
Hi Rajat,
You would need to use the setting that Chris kindly gave you on all
the secondary DN's on the IP phone
Cheers!
Rob
"Everything is broken" - Bob Dylan
05-12-2012 02:04 AM
Thanks--- Chris and Rob.
I implemented it on the IP Phones There is no beep sound now.
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