cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
407
Views
0
Helpful
1
Replies

CCME 8.5 with reception Phone 7975

Hi there,

I have the following scenario.

A receptionist with a 7975 phone has 3 lines configured on the phone 1 for each company she answers the phone for.

During the day time if she doesn’t answer the call it goes to each lines voice mail and a message is taken, also night service is configured for out of hours. That’s all working fine.

What they would like configured is the ability for the receptionists to push a button when she goes away from her desk and each of the 3 lines gets forwarded to 3 different numbers.

Is this possible?

thanks for any help/advise

Cheers

Alexis

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/
1 Accepted Solution

Accepted Solutions

paolo bevilacqua
Hall of Fame
Hall of Fame

No, it's not possible. You would need something like a small IOS  script for that,

However you can use button speed-dial or short codes to enter the CFwdAll destinations quickly.    

Another thing you can try, make her extension part of three differnt ephone-hunt with HLog softkey, once she logs off, call wills go to the respective "final" destinations.

View solution in original post

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

No, it's not possible. You would need something like a small IOS  script for that,

However you can use button speed-dial or short codes to enter the CFwdAll destinations quickly.    

Another thing you can try, make her extension part of three differnt ephone-hunt with HLog softkey, once she logs off, call wills go to the respective "final" destinations.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: