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WSA Web tracking is very slow

Unanswered Question
May 10th, 2012
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The reports I obtain using the Web Tracking tool take a lot of time when I want to export the report. Sometimes so much time that I have to log in again to the WSA, in that cases, the report is lost.


Some weeks ago, it was not so slow; I think it started when somebody asked for importing a lot (near 4) reports at the same time in the same device.


Do you know how can I check what is going on? I thought about reeboting it, but it is not so easy because it serves for a lot of users night and day.

Can I reload that process?


Thanks for your help,

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Donny Lee Mon, 05/14/2012 - 23:47
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  • Cisco Employee,

I think it is a good idea to log a support request to the WSA support to look into the status of the reports and their consistencies. There are things end-user cannot find out or see to verify such issue.


Regards,

Donny

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