I work for a large elco and have an SCE 8000 implementation primarily used for reporting.
I am getting lots of requests to report on stuff that does not come with the vanilla reports available in Bb Console and Insight. For example report on Subscriber browser type or type of PC./ Mobile handset.
It appears that this is doable based on the info in the User Guide, but not really too sure where to start with signatures / flavours etc.
Can anybody guide me on how to go about this in more simplistic terms than info in the User Guide.