SPA 504 G no longer registering with UC540

Unanswered Question
May 14th, 2012
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Hye All,


I have encountered a starnge issue. I have a series of 20 SPA504G and a UC540. They were installed and the installation has been working properly for more than a year now. Then all of a sudden, all the phones stopped registering with the UC540. When a phone is connected to the UC540 it gets stuck at the level where we have the following message:   download XMLDefault 504G.cnf


Can someone help me out with this issue?  thxs



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paolo bevilacqua Mon, 05/14/2012 - 02:17
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Reload UC. That is alos a good occasion to update software.

Bethuelle Mon, 05/14/2012 - 02:22
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Hi Paolo,


Thxs for your prompt reply. I 've done that countless times but nothing has changed.

paolo bevilacqua Mon, 05/14/2012 - 04:47
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They the UC500 may have lost or got corrupted configuration.

Bethuelle Mon, 05/14/2012 - 05:52
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Hi Paolo,


What do u mean by corrupted configuration?

Bethuelle Tue, 05/15/2012 - 09:08
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Hi Paolo,


I have a 1841 router, I'll like to know if it can be configured so as to accept SPA504 as a 3rd party SIP phone?

Bethuelle Tue, 05/15/2012 - 09:09
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Please I also like to know if these phones can be resetted.



Thanks