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LMS 4.0 - No devices in my groups

Unanswered Question
May 14th, 2012
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Hello,


I have Cisco LMS 4.0, I have a few tasks which are scheduler every friday and they failed last week. This morning I would like to restart them but I cannon see the devices in my Groups.


Under Inventory -> Manage Device State -> User Definied Groups -> I can see my groups but they are empty!


I restarted the server and crmdmgtd service but it's not better.


Could you please help me?



Thanks.

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Vinod Arya Tue, 05/15/2012 - 01:23
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  • Cisco Employee,

Post the screenshot of the places you cannot see the devices. Also a pdshow from the server will be helpful to see which processes are not running and are responsible for this issue.


-Thanks

Vinod Arya Tue, 05/15/2012 - 12:13
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  • Cisco Employee,

Processes seems fine. Are you login in from admin account? Is this LMS using is bind to any AAA for auth/auth? Does other users face the same issue?


Have this account ever worked fine?

dominoforever Wed, 05/16/2012 - 03:58
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Yes I use admin account for ciscoworks and I just have this account.

Yes of course, last week this account worked fine.

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