CCME 8.6 with Lync2010 ringback

Unanswered Question
May 14th, 2012
User Badges:

Hi there,


I have connected Lync 2010 with CCME 8.6 through a SIP trunk. This has been done across all 3 sites.


I have 1 issue with this setup and that is ring back on the Cisco IP Phone. When you dial a lync user you get 2 ring backs (very widely spaced apart) on the IP Phone when on the PC the Lynch client will be on the 5th or 6th ring. From Lync dialling the Cisco IP Phone or to the PSTN works fine.


Below are the dial peers


From Lync to CCME

================

dial-peer voice 15 voip

b2bua

session protocol sipv2

session target ipv4:10.1.40.212:5068

incoming called-number .%

voice-class codec 1

voice-class sip dtmf-relay force rtp-nte

dtmf-relay rtp-nte

no vad


From CCME to Lync

================

dial-peer voice 7701 voip

translation-profile outgoing LYNC_ADD_PLUS

destination-pattern 77[1-6].

notify redirect ip2pots

session protocol sipv2

session target ipv4:10.1.40.212:5068

session transport tcp

voice-class sip block 183 sdp present

dtmf-relay rtp-nte

codec g711ulaw

fax rate disable

fax protocol pass-through g711ulaw

no vad



below is the debug



ecs-edin-cme-01#

May 14 12:58:26.121: //16117/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

Remote-Party-ID: "Hotdesk 3" <sip:4985@10.21.70.20>;party=calling;screen=no;privacy=off

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D17D538-1533

To: <sip:+7759@10.1.40.212

Date: Mon, 14 May 2012 12:58:26 GMT

Call-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 1402382375-2633699809-2459928616-2113515635

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Max-Forwards: 70

Timestamp: 1337000306

Contact: <sip:4985@10.21.70.20:5060;transport=tcp>

Expires: 180

Allow-Events: telephone-event

Content-Type: application/sdp

Content-Disposition: session;handling=require

Content-Length: 244

v=0

o=CiscoSystemsSIP-GW-UserAgent 9852 5513 IN IP4 10.21.70.20

s=SIP Call

c=IN IP4 10.21.70.20

t=0 0

m=audio 25280 RTP/AVP 0 101

c=IN IP4 10.21.70.20

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

May 14 12:58:26.265: //16117/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D17D538-1533

TO: <sip:+7759@10.1.40.212>

CSEQ: 101 INVITE

CALL-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

CONTENT-LENGTH: 0

TIMESTAMP: 1337000306

May 14 12:58:26.601: //16117/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D17D538-1533

TO: <sip:+7759@10.1.40.212>;tag=22fd15181;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:58:26.845: //16117/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D17D538-1533

TO: <sip:+7759@10.1.40.212>;tag=22fd15181;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRAC

SERVER: RTCC/4.0.0.0 MediationServer

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

May 14 12:58:30.133: //16117/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D17D538-1533

TO: <sip:+7759@10.1.40.212>;tag=22fd15181;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

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ecs-edin-cme-01#

ecs-edin-cme-01#

May 14 12:58:44.937: %ISDN-6-CONNECT: Interface Serial0/0/0:13 is now connected to 07584682893 N/A

May 14 12:58:46.461: //16117/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 488 Not Acceptable Here

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D17D538-1533

TO: <sip:+7759@10.1.40.212>;tag=22fd15181;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

CONTENT-LENGTH: 0

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:58:46.469: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A822D2

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D17D538-153

To: <sip:+7759@10.1.40.212>;tag=22fd15181;epid=6E3D5675AC

Date: Mon, 14 May 2012 12:58:26 GMT

Call-ID: 543383BF-9CFB11E1-92A48828-7DF9B073@10.21.70.20

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

May 14 12:58:46.469: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

Remote-Party-ID: "Hotdesk 3" <sip:4985@10.21.70.20>;party=calling;screen=no;privacy=off

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D1824B0-AA1

To: <sip:+7759@10.1.40.212>

Date: Mon, 14 May 2012 12:58:46 GMT

Call-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 1402382375-2633699809-2459928616-2113515635

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Max-Forwards: 70

Timestamp: 1337000326

Contact: <sip:4985@10.21.70.20:5060;transport=tcp>

Expires: 180

Allow-Events: telephone-event

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 244

v=0

o=CiscoSystemsSIP-GW-UserAgent 4938 5131 IN IP4 10.21.70.20

s=SIP Call

c=IN IP4 10.21.70.20

t=0 0

m=audio 26410 RTP/AVP 0 101

c=IN IP4 10.21.70.20

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

May 14 12:58:46.653: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1824B0-AA1

TO: <sip:+7759@10.1.40.212>

CSEQ: 101 INVITE

CALL-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

CONTENT-LENGTH: 0

TIMESTAMP: 1337000326

May 14 12:58:46.833: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1824B0-AA

TO: <sip:+7759@10.1.40.212>;tag=9c9c7429cc;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:58:47.229: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1824B0-AA1

TO: <sip:+7759@10.1.40.212>;tag=9c9c7429cc;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

ecs-edin-cme-01#

May 14 12:58:50.428: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1824B0-AA1

TO: <sip:+7759@10.1.40.212>;tag=9c9c7429cc;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:58:51.432: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:10.21.70.20 SIP/2.0

FROM: <sip:ecslync01.ecsemea.com:5068;transport=Tcp;ms-opaque=07ac007e443e735e>;epid=6E3D5675AC;tag=2e63c9db79

TO: <sip:10.21.70.20>

CSEQ: 41972 OPTIONS

CALL-ID: 83ee8721b5504363bb4b15b512561f71

MAX-FORWARDS: 70

VIA: SIP/2.0/TCP 10.1.40.212:58554;branch=z9hG4bK32a2388f

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

USER-AGENT: RTCC/4.0.0.0 MediationServer

May 14 12:58:51.444: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 10.1.40.212:58554;branch=z9hG4bK32a2388f

From: <sip:ecslync01.ecsemea.com:5068;transport=Tcp;ms-opaque=07ac007e443e735e>;epid=6E3D5675AC;tag=2e63c9db79

To: <sip:10.21.70.20>;tag=3D183818-122E

Date: Mon, 14 May 2012 12:58:51 GMT

Call-ID: 83ee8721b5504363bb4b15b512561f71

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 41972 OPTIONS

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: applicatio

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#n/sdp

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Content-Type: application/sdp

Content-Length: 164

v=0

o=CiscoSystemsSIP-GW-UserAgent 7477 7503 IN IP4 10.21.70.20

s=SIP Call

c=IN IP4 10.21.70.20

t=0 0

m=audio 0 RTP/AVP 18 0 8 9 4 2 15

c=IN IP4 10.21.70.20

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

May 14 12:59:06.792: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Sent:

CANCEL sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D1824B0-AA1

To: <sip:+7759@10.1.40.212>

Date: Mon, 14 May 2012 12:58:46 GMT

Call-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

CSeq: 101 CANCEL

Max-Forwards: 70

Timestamp: 1337000346

Reason: Q.850;cause=16

Content-Length: 0

May 14 12:59:06.800: //16119/5396A827929F/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 488 Not Acceptable Here

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1824B0-AA1

TO: <sip:+7759@10.1.40.212>;tag=9c9c7429cc;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

CONTENT-LENGTH: 0

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:06.804: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D1824B0-AA

To: <sip:+7759@10.1.40.212>;tag=9c9c7429cc;epid=6E3D5675AC

Date: Mon, 14 May 2012 12:58:46 GMT

Call-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

May 14 12:59:06.944: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1824B0-AA1

TO: <sip:+7759@10.1.40.212>;epid=6E3D5675AC

CSEQ: 101 CANCEL

CALL-ID: 6053BA93-9CFB11E1-92A78828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4A9918

CONTENT-LENGTH: 0

SERVER: RTCC/4.0.0.0 MediationServer

ecs-edin-cme-01#

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ecs-edin-cme-01#

ecs-edin-cme-01#

ecs-edin-cme-01#

May 14 12:59:15.692: //16122/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

Remote-Party-ID: "Hotdesk 3" <sip:4985@10.21.70.20>;party=calling;screen=no;privacy=off

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D1896DC-2375

To: <sip:+7759@10.1.40.212>

Date: Mon, 14 May 2012 12:59:15 GMT

Call-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 1898097259-2633699809-2460583976-2113515635

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Max-Forwards: 70

Timestamp: 1337000355

Contact: <sip:4985@10.21.70.20:5060;transport=tcp>

Expires: 180

Allow-Events: telephone-event

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 244

v=0

o=CiscoSystemsSIP-GW-UserAgent 5594 3747 IN IP4 10.21.70.20

s=SIP Call

c=IN IP4 10.21.70.20

t=0 0

m=audio 18398 RTP/AVP 0 101

c=IN IP4 10.21.70.20

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

May 14 12:59:15.868: //16122/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1896DC-2375

TO: <sip:+7759@10.1.40.212>

CSEQ: 101 INVITE

CALL-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

CONTENT-LENGTH: 0

TIMESTAMP: 1337000355

May 14 12:59:16.044: //16122/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1896DC-2375

TO: <sip:+7759@10.1.40.212>;tag=6c7d21773;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:16.360: //16122/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1896DC-2375

TO: <sip:+7759@10.1.40.212>;tag=6c7d21773;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:19.704: //16122/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1896DC-2375

TO: <sip:+7759@10.1.40.212>;tag=6c7d21773;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

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May 14 12:59:35.988: //16122/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 488 Not Acceptable Here

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D1896DC-2375

TO: <sip:+7759@10.1.40.212>;tag=6c7d21773;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

CONTENT-LENGTH: 0

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:35.996: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4AA1B57

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D1896DC-2375

To: <sip:+7759@10.1.40.212>;tag=6c7d21773;epid=6E3D5675AC

Date: Mon, 14 May 2012 12:59:15 GMT

Call-ID: 71BF8603-9CFB11E1-92AE8828-7DF9B073@10.21.70.20

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

May 14 12:59:35.996: //16123/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE81

Remote-Party-ID: "Hotdesk 3" <sip:4985@10.21.70.20>;party=calling;screen=no;privacy=off

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D18E628-229E

To: <sip:+7759@10.1.40.212>

Date: Mon, 14 May 2012 12:59:35 GMT

Call-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 1898097259-2633699809-2460583976-2113515635

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

CSeq: 101 INVITE

Max-Forwards: 70

Timestamp: 1337000375

Contact: <sip:4985@10.21.70.20:5060;transport=tcp>

Expires: 180

Allow-Events: telephone-event

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 243

v=0

o=CiscoSystemsSIP-GW-UserAgent 736 2031 IN IP4 10.21.70.20

s=SIP Call

c=IN IP4 10.21.70.20

t=0 0

m=audio 22086 RTP/AVP 0 101

c=IN IP4 10.21.70.20

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

May 14 12:59:36.128: //16123/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D18E628-229E

TO: <sip:+7759@10.1.40.212>

CSEQ: 101 INVITE

CALL-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE81

CONTENT-LENGTH: 0

TIMESTAMP: 1337000375

May 14 12:59:36.476: //16123/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D18E628-229E

TO: <sip:+7759@10.1.40.212>;tag=79da17b4;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE81

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:36.760: //16123/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D18E628-229E

TO: <sip:+7759@10.1.40.212>;tag=79da17b4;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE81

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:39.960: //16123/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D18E628-229E

TO: <sip:+7759@10.1.40.212>;tag=79da17b4;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE81

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

ALLOW: CANCEL

ALLOW: BYE

ALLOW: UPDATE

ALLOW: PRACK

SERVER: RTCC/4.0.0.0 MediationServer

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May 14 12:59:56.220: //16123/7122AA6B92A9/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 488 Not Acceptable Here

FROM: "Hotdesk 3"<sip:4985@10.21.70.20>;tag=3D18E628-229E

TO: <sip:+7759@10.1.40.212>;tag=79da17b4;epid=6E3D5675AC

CSEQ: 101 INVITE

CALL-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

VIA: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE8

CONTENT-LENGTH: 0

SERVER: RTCC/4.0.0.0 MediationServer

May 14 12:59:56.224: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:+7759@10.1.40.212:5068 SIP/2.0

Via: SIP/2.0/TCP 10.21.70.20:5060;branch=z9hG4bK4ABE81

From: "Hotdesk 3" <sip:4985@10.21.70.20>;tag=3D18E628-229E

To: <sip:+7759@10.1.40.212>;tag=79da17b4;epid=6E3D5675AC

Date: Mon, 14 May 2012 12:59:35 GMT

Call-ID: 7DD90687-9CFB11E1-92B08828-7DF9B073@10.21.70.20

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: telephone-event

Content-Length: 0

ecs-edin-cme-01#

ecs-edin-cme-01#

May 14 13:00:11.192: %ISDN-6-CONNECT: Interface Serial0/0/0:12 is now connected to 08432221234 N/A

May 14 13:00:11.596: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:10.21.70.20 SIP/2.0


FROM: <sip:ecslync01.ecsemea.com:5068;transport=Tcp;ms-opaque=07ac007e443e735e>;epid=6E3D5675AC;tag=2b1d489715

TO: <sip:10.21.70.20>

CSEQ: 41974 OPTIONS

CALL-ID: df43bd4714bf4c23b14e22a6924c199a

MAX-FORWARDS: 70

VIA: SIP/2.0/TCP 10.1.40.212:58575;branch=z9hG4bK30abf9b0

CONTACT: <sip:ECSLYNC01.ecsemea.com:5068;transport=Tcp;maddr=10.1.40.212>

CONTENT-LENGTH: 0

USER-AGENT: RTCC/4.0.0.0 MediationServer


May 14 13:00:11.608: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/TCP 10.1.40.212:58575;branch=z9hG4bK30abf9b0

From: <sip:ecslync01.ecsemea.com:5068;transport=Tcp;ms-opaque=07ac007e443e735e>;epid=6E3D5675AC;tag=2b1d489715

To: <sip:10.21.70.20>;tag=3D19713C-187C

Date: Mon, 14 May 2012 13:00:11 GMT

Call-ID: df43bd4714bf4c23b14e22a6924c199a

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 41974 OPTIONS

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Content-Type: application/sdp

Content-Length: 164

v=0

o=CiscoSystemsSIP-GW-UserAgent 5829 4407 IN IP4 10.21.70.20

s=SIP Call

c=IN IP4 10.21.70.20

t=0 0

m=audio 0 RTP/AVP 18 0 8 9 4 2 15

c=IN IP4 10.21.70.20

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ecs-edin-cme-01#



Any ideas? I am pretty confident that the issue is with Lync but I am not sure how to prove it...


Cheers

Alexis

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testeven Mon, 05/14/2012 - 10:11
User Badges:
  • Cisco Employee,

Hi Alexis,


Can you try changing the configuration from the Lync server so the Alerting

message will be generated in-band?


There have been cases in which the issue was o ringback at all and this was resolved by adding the

command below to the dial-peers:


voice-class sip block 183 sdp present


Please refer to:


http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns784/8464511.pdf


Regards,


Tere.


If you find this post helpful, please rate!

alexis.katsavras Tue, 05/15/2012 - 02:27
User Badges:

Hi Tere,


Thanks for the responce.


If I add the command:

dial-peer voice 7701 voip

no voice-class sip block 183 sdp present

I get no ringback at all.


With the command "voice-class sip block 183 sdp present" I get 1 ringback only

dial-peer voice 7701 voip

voice-class sip block 183 sdp present


Thanks

Alexis

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