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Cisco Jabber Client - QoS Config

Answered Question
Dec 21st, 2011
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Hi Guys,

I'll be deploying the new jabber client for a customer and i'm unsure of what QoS to configure on the switch ports for end users. Users will also have 7942 handsets, so if i configure auto qos voip cisco-phone, I doubt this will protect the voice/video for Jabber.

Has anyone got any config or tips they can share?



Correct Answer by ronpatel about 5 years 8 months ago


I believe you can use "auto qos voip cisco-softphone"

Please see below QOS SRND.




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Overall Rating: 5 (1 ratings)
ronpatel Wed, 12/21/2011 - 19:20
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Hi James,

For jabber QoS we should have a DSCP value where the signal is CS3 and the media is the DSCP value passed down from UCM.


Ronak Patel

jjcollaguazo Wed, 12/21/2011 - 21:01
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HI Ronak,

So are you saying there is no auto QoS for Jabber? So do i just configure MQC using ACLs and apply the sevice policy to all LAN interfaces with the Jabber client?

jjcollaguazo Fri, 02/10/2012 - 19:29
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Hi Ronak,

Thanks for the reply, thats the same conclusion i came to after reading the QoS SRND. Just wanted to see what others thought.



safwan riyazudeen Thu, 08/10/2017 - 13:03
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I have a question to this thread,

When user connects his laptop to the physical IP Phone Port(daisy-chained), and uses cisco jabber to answer the calls instead of hard phone. How can we trust Both Soft Phone and Hard Phone in single Port? 

It is not possible to apply both the Below commands.

auto qos voip cisco-phone

auto qos voip Cisco-softphone

Any inputs?




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