×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Signalling from 7962 to Jabber (on Iphone with wireless) doesn't work.

Unanswered Question
Jan 24th, 2012
User Badges:

Hi All,

I've CUCM 8.6 and Jabber 8.1 on Iphone 4s. The signalling fron Iphone from to 7962 works, the reverse not.

I saw a RST command from Iphone in response to the INVITE of CUCM.


Someone can help me ?


Alessandro

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Chris Deren Tue, 01/24/2012 - 05:41
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

can you specify what does not work?

There should be no direct signaling between the endpoints, cucm is in the middle to do that.


Chris


Sent from Cisco Technical Support iPhone App

cinanza90 Tue, 01/24/2012 - 05:45
User Badges:

I dial from Jabber the number of 7962 and the phone rings, but the reverse not. I've tracked the call, Iphone receive

the INVITE from CUCM, and the Iphone reply with RST. Is there something wrong in the Iphone configuration on CUCM ?

Sip profile or whatever ?


Alessandro

Chris Deren Tue, 01/24/2012 - 05:49
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

What are you hearing when you dial the extension of Jabber device?

First thing to check would be parition and CSS, make sure that the parition assigned to the Jabber's (CSF) DN is listed in CSS assigned to the IP phone.


HTH,


Chris

Chris Deren Tue, 01/24/2012 - 05:54
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

How is the partition/CSS configuration?

Is the Jabber used as softphone or phone control, to check see if the corresponding CSF device in CUCM is registered.


Chris

cinanza90 Tue, 01/24/2012 - 06:24
User Badges:

CSS and partition are the same, and the phone is registered (without Digest authentication).

Is it necessary the digest authentication (I've followed the Cisco document) ?


Alessandro

Actions

This Discussion